North Carolina Feedback

NC - 212 Old Salem Rd, Morganton - 1/23/24

very good service

James M

NC - 13516 Old Statesville Rd, Huntersville - 1/19/24

The Gerber in Huntersville has done all my paint and bodywork for years. They always do great work and they did some warranty work on some issues with the paint. I will continue to go to Gerber for a life time. Amanda is a great employee she needs a raise.

Jason E

NC - 11537 US Hwy 70 W, Clayton - 1/19/24

Lee was so kind, helpful and professional. Getting an appt was fast and easy and the communication was well appreciated.

Mary Ellen S

NC - 2600 Jefferson Davis Hwy, Sanford - 1/15/24

The Gerber team took excellent care of our vehicle's needs. We highly recommend them for any auto body work.

Tier 1 H

NC - 2224 N Marine Blvd, Jacksonville - 1/13/24

Took 62 days ran into problems finding parts do to type car. I did get frustrated when Josh did not call me when he said but I was able to reach him often. When all was done my car looks brand new Josh made sure all was right my car cleaned inside an out including the trunk. They made sure i was satisfied made sure all programming was ok an extra. And Josh said if I need anything call him. He had me let him know my garage door remote was still programmed and checking in a few days to see how the car runs. I cannot be more satisfied. I'm 79 a women and was not in anyway treated as second class professional staff made sure I could get answers to my questions. All said a done I pray I don't need them but I recommend and would only use them in the future. Josh made sure and the manager that I was taken care of beyond the norm .

Maxine A

NC - 1501 Waxhaw Indian Trail Rd, Indian Trail - 1/9/24

We had such a positive experience at Gerber. The office was clean and inviting, the staff were knowledgeable and friendly and most importantly the work that was done was top notch. We would like to especially give a shout out to the service manager Patrick, who went above and beyond in making sure our car was perfect, safe and that we were pleased with our repairs. When he realized that a turn signal and tail light were not working as we left from picking up the repaired vehicle he would not let us leave without it being properly fixed. I cannot say enough good things about this location and especially Patrick who was a joy to work with . If I could give him 10 stars, I would.! ??????

Sarah Jane R

NC - 111 Commons Dr, Mooresville - 1/8/24

This team works well together helping the customer through an arduous and complex ordeal. They updated me daily on the repairs. I feel like they genuinely care about the safety of the customer.

Patricia W

NC - 111 Commons Dr, Mooresville - 1/8/24

Great service with excellent repair work. Enjoyed working with all staff members!

Jay H

NC - 111 Commons Dr, Mooresville - 1/8/24

Everyone was great. Super smooth process, work impeccable

Stacy S

NC - 18705 Statesville Rd, Cornelius - 1/6/24

I can't say enough good things about this place. After a semi-serious accident in October, I entrusted Gerber Collision with the repairs. Their communication was fantastic, keeping me informed and the insurance updated throughout the process. The repair work was top-notch, bringing my vehicle back to its brand-new state. If you're searching for a reliable place, I highly recommend them. Just a tip: be patient because quality work takes time. Huge thanks to Caleb, Susie, and Cheryl for their outstanding customer service and meticulous attention to fixing my car.

Diego V

NC - 111 Commons Dr, Mooresville - 1/5/24

Stan and his entire crew did an excellent job of helping me with my vehicle. Fender benders are never a fun thing to deal with but the staff at Gerber/Mooresville were so nice and a joy to work with. They got my car in, in a timely fashion and right back out again. Plus, Ruby Sue the Subaru looked amazing to boot! They even detailed the inside! She looked good as new inside and out. Stan and the staff made the whole process easy and even enjoyable! Thanks Gerber/Mooresville for all the help and keeping me informed all the way through the process. I'm 110% pleased with the entire process, and will definitely come back if I need more repairs! Again Thank You!

Cristen R

NC - 6013 Victory Lane, Concord - 1/4/24

Excellent auto body work and terrific customer service. I could not ask for anything more.

Douglass L

NC - 111 Commons Dr, Mooresville - 12/29/23

The communication was great. They kept me up to date all along the way and were calm and helpful with what was a new and anxious experience for me. I have now driven my car for 700 miles since the repairs and it is great. Stan walked me out and showed me all that was done. I loved that they communicated with my insurance and car rental.

Linda S

NC - 5010 Wilkinson Blvd, Charlotte - 12/29/23

Worked hard to get my repair done quickly. Friendly and accommodating.

Eugene H

NC - 1978 S New Hope Rd, Gastonia - 12/28/23

top notch people. excellent communication . i was kept posted of progress and vehicle was ready on date promised. would highly recommend

Gene K