New York Feedback

NY - 2441 Niagara Falls Blvd, Wheatfield - 3/22/24

Excellent repair service & customer service! I was well advised during the entire process. Car repair was also completed before originally promised! Thank you for a job well done!

Judith M

NY - 1301 Ridge Rd E, Rochester - 3/18/24

I was blown away by the Showroom Clean Interior and the car looked brand new off the lot. I'm Extremely Satisfied with All the repairs! My only question is, did the stag live on to chase another female, or did he die from his neck injury? I will never know? He was MIA from the scene when I went back to look. He hit me like a Bullet! Thanks Gerber for the Outstanding Service!!! Nick C, in sales at the branch should get a raise! He was Awesome to work with! Thanks Again for Everything! ~

PAUL C

NY - 18288 US 11, Watertown - 3/15/24

The staff was wonderful to work with! Very friendly & welcoming. Would definitely use again.

Angel M

NY - 973 Hertel Ave, Buffalo - 3/12/24

I highly recommend this location for your automotive experience. I was in a collision and I thought the repair was something minor, but after their thorough inspection I needed much more. This caught me by surprise but they gave me a detailed billing report, and I can see the difference in my vehicle from the before and after mechanically. I feel safe, and satisfied with their services.

Tiffany M

NY - 15 Elmgrove Park, Rochester - 3/12/24

Very happy with Gerber collection friendly and professional

Marlene K

NY - 15 Elmgrove Park, Rochester - 3/8/24

The technician and the staff were incredibly professional, respectful and helpful. The amount of work they did on my car was tremendous and they took extra steps to make sure the whole front of the car looked sharp, not just the impacted side. I genuinely appreciate all the effort and consideration they took while taking care of my vehicle.

Neil B

NY - 1690 Manitou Rd, Greece - 3/7/24

They were super friendly and helpful and everything was finished well and in a timely manner.

Summer F

NY - 105 Cornell St, Kingston - 2/28/24

Picked up my jeep on 2-27-24 and I'm blown away by the incredible job done repairing it. Looked just like when I bought it years ago, excellent job. Even cleaned the inside which I'm so appreciative of, mom on the go all the time so it gets neglected. Staff is so nice and friendly and made my experience so easy going. Geico however didn't contact like they said they would so they didn't know I was coming but they didn't turn me away. Talked with me for a bit and went over the damage and made the arrangements for repair. Kept me in the loop via text as the work was being done. Everyone at this location is to be applauded for their kindness and hard work. I am an extremely happy customer.

Tracy V

NY - 130 Orchard Park Rd, Buffalo - 2/25/24

very professional. great job done on my vehicle. very helpful and courtious.

Patricia C

NY - 601 Erie Blvd W, Syracuse - 2/23/24

Even was great to work with. Was happy with all the updates.

Miriam L

NY - 8775 Dell Center Dr, Clay - 2/22/24

Great! Helpful the whole way. Could easily contact them at any time

Derick W

NY - 131 Philo Rd W, Horseheads - 2/20/24

Great service ?? car looks great. Personnel friendly and easy to work with.

Mary Y

NY - 750 Harry L Dr, Johnson City - 2/19/24

Gerber in Johnson City NY did a great job! Kaept me up to date on progress, explained all repairs, handled the paperwork with my insurance company and even cleaned the interior. Highly recommended.

Kelly V

NY - 750 Harry L Dr, Johnson City - 2/19/24

They did a great job! Timely updates. Took care of all the red tape with insurance. Loved that they cleaned the interior. Would highly recommend them.

Kelly V

NY - 130 Orchard Park Rd, Buffalo - 2/18/24

From start to finish, service was fantastic! The weekly text messages on progression of the work being done on my vehicle was a great feature. Loved that I was in formed instead of having to call, it let the Gerber team do what they needed to do and not worry about answering my phone calls. Saved my time and theirs. I would definitely go back! Thanks Gerber team great job!

Martin M