New York Feedback

NY - 8775 Dell Center Dr, Clay - 2/12/24

Exceptional! Never had a collision service contact me constantly to keep me up with the progress of my vehicle. Very empathic towards the customer. If there was a problem they went out of their way to solve it. I love to give my business to companies like this. Well-deserving. I will tell all my relatives and friends about my experience. Keep up the good work it matters!

Annette G

NY - 9200 Transit Rd, East Amherst - 2/8/24

Made my SUV look as good as new. Very satisfied with the work.

Isaiah F

NY - 1301 Ridge Rd E, Rochester - 2/6/24

Amazing service there, the people were wonderful. I was kept updated through the entire processed!

Isabella M

NY - 601 Erie Blvd W, Syracuse - 2/6/24

Excellent service by Evan Winter. Keep up the good work!

Ibtissam B

NY - 15 Elmgrove Park, Rochester - 2/3/24

excellent collision work. Gerber called everyday to inform me of progress of repair of my car. Gerber was fast in my repair. Cleaned my inside and outside of my car before pickup. I was quite happy with there service.

paul j

NY - 15 Elmgrove Park, Rochester - 1/31/24

They did a wonderful job on my 2020 Nissan Rogue

Lilly S

NY - 2 Railroad Ave, Victor - 1/28/24

In all my years of dealing with automotive related companies, I have to say Gerber glass and collision had the best customer service throughout the whole process I've ever experienced. I would highly recommend them to friends and family knowing with confidence they will get exactly what they expect!

Brian R

NY - 1301 Ridge Rd E, Rochester - 1/27/24

Repairs were performed correctly and completely. The work was completed on schedule.

Larry S

NY - 750 Harry L Dr, Johnson City - 1/25/24

I initially went to Gerber for an estimate on damages to my vehicle as my insurance company partners with them. I chose Gerber to complete the repairs on my vehicle because of the professionalism and excellent customer service. Everyone there was very helpful, friendly and professional. They were able to schedule the repairs to my vehicle very quickly, and explained in detail what repairs would need to be done, and about how long it would take. They kept me informed at every step of my vehicle's repairs and worked diligently to get my vehicle back to me as soon as possible. The repairs they did to my vehicle are excellent. Their customers service is exceptional. I would recommend Gerber for vehicle repairs.

Sonja

NY - 601 Erie Blvd W, Syracuse - 1/24/24

All the staff were kind, knowledgeable and helpful. This was my second time going to Gerber after my car was hit and they did a great job again!

Emily M

NY - 10055 Main St, Clarence - 1/16/24

We are very very grateful for the excellent care, service, and communication in repair of our car. If we could rate higher than 5 stars, we would. Thank you!!!

Jim

NY - 601 Erie Blvd W, Syracuse - 1/12/24

Fantastic service. Kept me informed all the way courteous people. Would recommend them to everyone great job guys

Frances M

NY - 10055 Main St, Clarence - 1/12/24

Had to come back to say that the collision work appears to be very well done. My only objections are with the customer service.

Patricia F

NY - 15 Elmgrove Park, Rochester - 1/6/24

5 starts from start to finish. Very informative group at the Elmgrove Park location. If it wasnt for them it would have been a nightmare with getting the paperwork and rental car accomplished. The quality of work was amazing as usually. Thanks you for everything

WILLIAM E

NY - 2 Railroad Ave, Victor - 1/5/24

The team at Gerber collision & Glass were informative great service very attentive to keeping me up to date with each process for over 3 weeks very easy to bring my car over and pick up my rental and then getting my car and returning my rental was perfect I would highly recommend this establishment to everyone The staff were fantastic All of them Thank you so much

Sharon T