Nashville, TN - 2738 Old Lebanon Rd
TN - 2738 Old Lebanon Rd, Nashville - 8/8/24
Just picked my car up from the Old Lebanon Rd Location, and I Am So Very Pleased!!! My car is fixed!! It is clean inside and out(not the way they received it)!! The staff has been in contact with me every few days. Each interaction has been, professional, and they've all been so kind!!! I just can't say enough about how happy I am with both the work and the customer service!!!
TN - 2738 Old Lebanon Rd, Nashville - 1/11/24
I was so impressed with the service at this shop. The estimator Keith was extremely knowledgeable and helpful, and the office staff was also helpful and friendly. I also appreciate the pickup/dropoff service with Enterprise, which made the whole experience relatively painless. I hope I never need another repair, but if I do I'll be back.
TN - 2738 Old Lebanon Rd, Nashville - 12/14/23
They absolutely killed it! Keith had fantastic customer service and kept me well updated, the office staff was so incredibly kind, and the work was IMPECCABLE. It's gorgeous. Keith kept saying "pick up my new Subaru" and he was NOT wrong. 10/10!
TN - 2738 Old Lebanon Rd, Nashville - 10/3/23
Friendly, helpful, and finished the work on my vehicle in a timely manner
TN - 2738 Old Lebanon Rd, Nashville - 1/4/23
5 stars
TN - 2738 Old Lebanon Rd, Nashville - 6/27/22
I just want to thank Dan the shop manager for taking care of my car he went out of his way to handle it and made sure it was done correctly. He has a great attitude and is definitely a people person. He took good care of my car and went above and beyond when another shop wouldn't. Dan also took the time out to talk to me personally and go over my car. So thank you Dan and your crew at Gerber Donelson
TN - 2738 Old Lebanon Rd, Nashville - 3/8/22
I'm very pleased with the repairs to my vehicle. Thanks to Tommy M. my car looks great! The wonderful ladies in the office kept me updated every step of the way and provided the best customer service from start to finish.
TN - 2738 Old Lebanon Rd, Nashville - 2/9/22
Everyone I interacted with was professional and courteous. My car suffered damage to the bumper, rear right panel, lift-gate, and blind-spot sensor. Everything was good as new in 3 weeks. They called twice a week to update on the progress. Would absolutely recommend.
TN - 2738 Old Lebanon Rd, Nashville - 12/29/21
Would definitely recommend! Great friendly service. My car was fixed and returned to me quicker than expected. Fantastic experience!
TN - 2738 Old Lebanon Rd, Nashville - 11/14/21
Everyone was very nice and we felt right at-home! (But I hope not too at-home!)
TN - 2738 Old Lebanon Rd, Nashville - 10/9/21
Estimator: Tommy was professional and knowledgeable about the repair process to my vehicle. He made me feel relieved when he said " I will take care of everything" and he did. Answered all my questions and even better he listened to my repair concerns. Office staff was a stellar cast. Friendly and great communication. This office made this process so easy and stress free for me. Enjoyed calling the office and asking for Linda by name. Felt my vehicle was in great hands. The end results was a beautifully repair vehicle. My husband said "it looks brand new". "I told him that's what happens when you deal with professionals. You get professional results."
TN - 2738 Old Lebanon Rd, Nashville - 7/6/21
Tommy M was an excellent point of contact for my experience with Gerber Collision. He provided excellent communication and service, and my repair was completed within a very reasonable timeframe. After my experience with him I'd highly recommend Gerber to anyone who needs repairs.
TN - 2738 Old Lebanon Rd, Nashville - 6/23/21
Great job! Great customer service!
TN - 2738 Old Lebanon Rd, Nashville - 5/22/21
Tommy M. (Estimator) was kind, easy to work with, and thorough.
TN - 2738 Old Lebanon Rd, Nashville - 2/9/21
Incredible job to fix my tailgate and amazing customer service.
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