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- Morganton, NC - 212 Old Salem Rd
Morganton, NC - 212 Old Salem Rd
NC - 212 Old Salem Rd, Morganton - 5/10/12
The body work was great. The customer service is great too. The only bad thing is the Toyota emblem on the front bumper looks like it's about to come off. But other than that, the body work, paint, n customer service were good. I would recommend anybody to true2form.
NC - 212 Old Salem Rd, Morganton - 5/6/12
I was very pleased with my experience with True2Form, Morganton. The work done to my car was perfect. I have no reservations about returning there if I ever have any other insurance claims. The staff that I was in contact with were very polite and friendly. I was happy to receive courtesy calls concerning the progress on my car, as well as the pictures and emails. I appreciated the extra mile they went in cleaning my car, even the front of the interior. All the way down to the bag of goodies that was left for me. Thank you for your time and hard work. And for being so kind and polite. Aundrea Malatesta
NC - 212 Old Salem Rd, Morganton - 5/2/12
In response to your inquiry, I appreciated the friendly and excellent service, very competent workmanship repairing my vehicle, the cleanliness of your facility, and the overall professional like way you manage your business. Washing the vehicle was a nice touch as were the pictures. The only way I can could have been happier is if I didn't have to pay for it. In any event I still give you a score of ten. Thanks, E.J. Conners
NC - 212 Old Salem Rd, Morganton - 4/26/12
'very easy and understandable. '
NC - 212 Old Salem Rd, Morganton - 4/19/12
'Excellent repair work done in a quick turnaround with great customer service. I could not have asked for more.'
NC - 212 Old Salem Rd, Morganton - 4/12/12
As usual and so far (The vehicle has been in my possession for less than 3 hours) everything is perfect. From customer service, to the online viewing of the progress, to management and the convenience of dropping off my rental without worry to be returned. Thanks again. Heath Cushman
NC - 212 Old Salem Rd, Morganton - 3/29/12
'Very pleased with the regular updates on my car and that my car was ready before the date planned. Everyone was very helpful. Great customer service.'
NC - 212 Old Salem Rd, Morganton - 3/21/12
My mother (Debbie Patton) is the one who had most of the direct contact with True2Form. The only contact I had was the initial appointment set up. They were very helpful by allowing me to fax the insurance information to them as well as them faxing me the page my mother needed to review and sign. That expedited and simplified the process. As for my mother, she said she is incredibly satisfied. She said the car looks great-- possibly even better than when she purchased it which says a lot because it is only about 3.5 months old! The picture updates of the car were interesting. Thanks for assisting my mother during this time. Sincerely, Samantha Barus
NC - 212 Old Salem Rd, Morganton - 3/21/12
It was a 10 plus been to several body shops my dad sold cars and never had service like this you all got a 10 plus from me car looks great you need the servpro logo we make it like it never even happened. Am very happy with it
NC - 212 Old Salem Rd, Morganton - 3/20/12
'KEPT ME IN THE LOOP FRIENDLY FINISHED EARLY EVERYTHING LOOKS GREAT !'
NC - 212 Old Salem Rd, Morganton - 3/20/12
Morganton True2 Form provided outstanding customer service and quality in the repair of our automobile. We were informed with the progress being made and informed of any changes that had to be made. The car was ready for pick up on the date that we were given. We were very much satisfied with the service and the work done. Thank you, Sheila Dilworth
NC - 212 Old Salem Rd, Morganton - 3/12/12
'great work. Would defintely use again in the future.'
NC - 212 Old Salem Rd, Morganton - 3/9/12
'paineless timely excellent work clean on receipt'
NC - 212 Old Salem Rd, Morganton - 3/8/12
Chris and Chenelle, Thank you for the wonderful, efficient, courteous, professional service you provided me with this week. You are the best! No wonder you have such a great reputation in Burke County. You are a 10 plus business! We shall see you again I am sure! Janis Sumlin
NC - 212 Old Salem Rd, Morganton - 3/5/12
'Great job!! We are very pleased with the repair of the vehicle. Thanks.'
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