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Missouri Feedback

 

MO - 2250 NW Vivion Rd, Northmoor - 10/28/21

Thank you so much for the great car repair. My car looks good as new, I appreciate the attention to detail. It was actually completed before the date promised.

Sandra G

MO - 1706 S US Hwy 169, Smithville - 9/22/21

Absolutely tremendous job! Jim (estimator) took a look, gave me a timeline, and the work was done exactly in the time frame he indicated. Jim kept me updated throughout the process, which was awesome. The work done is awesome and I know I'll always recommend Gerber to anyone in need of work done. Top notch service; top notch work; a satisfied customer!

Gary K

MO - 1910 E St Louis St, Springfield - 9/18/21

These guys were awesome! They were polite, answered all of my questions, kept me informed on their progress and cleaned and polished the inside as well as the outside of my HHR. I would highly recommend them to anyone who needs work done.

Frances D

MO - 2250 NW Vivion Rd, Northmoor - 8/19/21

My wife and I brought in our car that had front and back bumper damage. Both bumpers were barely hanging on. Michael W. gave us an estimate and went ahead and reattached the bumpers at no charge so we could at least drive it. We made our future appointment for the needed repairs and were able to get back on the road thanks to Michael.

James G

MO - 2250 NW Vivion Rd, Northmoor - 7/30/21

I had several collisions in my life, and I got my car back numerous times, but I never got it back like that . So here are the things I was wowed by - car looks like brand new from outside and all the repairs are done - car is detailed , I mean detailed. I am a smoker and my car smells like brand new from the inside.- i have a dog, and go to the dog park where she swims, and had some towls laying on the back seat. - everything is clean, no dog hair on site and the towls are folded nice and need in my trunk. If I truly should give an accurate rate i would give a 20, but the highest number is a 5.

Brigitte D

MO - 1706 S US Hwy 169, Smithville - 6/15/21

Jon was great. Keeping me informed and working with my insurance company to make sure my car was repaired to meet or exceed the condition it was in before the accident. Would recommend them to everyone.

Gary B

MO - 2250 NW Vivion Rd, Northmoor - 6/14/21

The repair to my collision damage was flawless. Spencer performed an excellent job in keeping me informed of the progress on my repair, and walking me through my repaired vehicle. I will definitely use Gerber Collision again, if the need arises.

Richard F

MO - 4200 Main St, Kansas City - 3/1/21

Everyone was courteous and kind

Donnell W

MO - 301 N 36th St, St Joseph - 12/28/20

Service was top notch. The girls were great at keeping me updated. I would recommend getting the automated system on track with what is actually happening.

Kyleigh F

MO - 8200 Wornall Rd, Kansas City - 11/18/20

I just want to say that I had such a pleasant experience with this shop! Santana at the front was so helpful and kind, John was incredible and made me feel very taken care of! My Toyota RAV4 had quite the dent in it and they completely took care of me and my car and had it done two days early! I will absolutely come back here! Such a pleasant experience. Such a joy.

Rachel G

MO - 1706 S US Hwy 169, Smithville - 7/3/20

I have completely impressed with my collision repair at Gerber! They were easy to work with and extremely flexible. They communicated every step of the way which I really appreciated!!! I would highly recommend.

Rachel G

MO - 8200 Wornall Rd, Kansas City - 11/22/19

My Vehicle was involved in an Accident on November 1,2019 And the other Driver was uninsured, therefore I am left with a damaged vehicle because the driver that hit me isn't on the insurance policy for the vehicle he was Driving.... So on 11/22/19. I went to Gerber Collision & Glass in Kansas City on Wornall Road and Spoke with the Receptionist who put me in contact with Mark & Steven two Employees who showed concern, Compassion, in regards to my current situation, I even received a Decent Estimate Price.... This Location & it's staff are (5) Star Employee & Service, I am Extremely happy with the customer service I was Given...

Mark G

MO - 1706 S US Hwy 169, Smithville - 7/17/19

Vehicle was put back together perfectly after I hit a deer. They estimated 7 to 10 days, it was actually 14 days to repair. Looks brand new - pleased!

Kelly C

MO - 1706 S US Hwy 169, Smithville - 4/9/19

Very simple and easy to get the work done. Great job! Thanks for going above and beyond.

Troy H

MO - 1706 S US Hwy 169, Smithville - 4/4/19

Wonderful for quality & speed!

Dan D

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