Michigan Feedback
MI - 44053 Van Dyke Ave, Utica - 2/8/22
Staff all very polite and courteous. Kept me appraised on how things were going. Even cleaned car before returning to me
MI - 3345 Washtenaw Ave, Ann Arbor - 2/4/22
Tammy and Brian we're a pleasure to work with and the paint repair to my vehicle was excellent. I cannot say enough great things about this business. They were fun, professional, and treated me (the customer) right! Thank you.
MI - 700 Doheny Dr, Northville - 1/31/22
I recently had an issue with my rear spoiler, a clip had snapped - I put off getting it repaired for fear of cost. I stopped in at Gerber to see what options I had - not only did the gentlemen come right out to take a look, he asked for my keys and repaired it within ten minutes. I know the shops are swamped, but this was beyond appreciated - I will be returning for any and all repair work in the future and recommending to family and friends - thank you for showing me kindness still exists!
MI - 28829 Orchard Lake Rd, Farmington Hills - 1/28/22
Fantastic customer service! Received twice-weekly updates on repair progress. Employee at desk/on phone great about answering questions. Car ready 19 days ahead of estimated completion date. Couldn't be happier!
MI - 9987 E Grand River Ave, Brighton - 1/28/22
Very courteous and friendly employees who kept me up to date on the repair progress and most importantly were 100% transparent about the work performed and why. I highly recommend the .
MI - 6227 15 Mile Rd, Sterling Heights - 1/26/22
Service was excellent. It took a long time to get the parts but that was not Gerber's fault. Once the parts came in and I dropped off the vehicle everything went quicker than expected. The repair looks great! Gerber even contacted the rental car facility for me to be picked up and then I just dropped off the rental to Gerber when picking up my vehicle. It all went smooth and seamless. Thanks Gerber!!!!
MI - 29187 Gratiot Ave, Roseville - 1/25/22
Friendly & courteous
MI - 25180 Novi Rd, Novi - 1/21/22
Dave was amazing and worked with us through the entire process. He went above and beyond to make certain that the job was done right!
MI - 4276 Blue Star Hwy, Holland - 1/20/22
Was very satisfied with the service. Would highly recommend it to others
MI - 921 Brown Rd, Orion - 1/18/22
Great repair. Quality work.
MI - 2310 S Industrial Hwy, Ann Arbor - 1/16/22
Mike S did the initial estimate, the staff gave me an appointment easily, the job took only 90 minutes, and the cost was very reasonable, exactly as Mike estimated.
MI - 723 S Wagner Rd, Ann Arbor - 1/16/22
Our experience with the estimator, Michael W, was excellent. He was friendly and knowledgeable about the unseen damage to the car. He explained what would probably have to be done and gave us an accurate estimate of what to expect to fix the damage. The person/persons who did the bodywork did a great job; it looked like we were picking up a new car.
MI - 1801 Eureka Rd, Wyandotte - 1/15/22
Group did an awesome job repairing our Mustang.
MI - 1908 E Sternberg Rd, Muskegon - 1/13/22
The service was great! Matt W. was our contact and he was personable, honest, and always communicating. My car was in the shop a few more weeks than expected because a part wasn't available, but he was honest and up front about it and let us know what they were doing to find a solution. *note - our insurance company was not listed as an option.
MI - 6227 15 Mile Rd, Sterling Heights - 1/6/22
I am not usually prone to giving service feedback but this shop deserves it. Best experience I have had with a collision shop, I would recommend them to anyone. They went above and beyond what I expected. Thank you Wayne and your team for the service.
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