Maryland Feedback
MD - 1047 Maryland Rt 3 N, Gambrills - 6/13/16
Matt, Amy, and the rest of the service team at Gerber Collision & Glass did a fantastic job handling my vehicle. From the first point of contact to picking up my car once repairs were completed, they were polite, friendly, and very helpful. They estimated the repairs to take three days and were done in less than one. They left my car looking nicer than ever and I truly appreciate all of their help. This is a great team and a great repair shop and I wouldn't take any of my vehicles anywhere else.
MD - 5106 Branchville Rd, College Park - 6/13/16
What a great experience!!! From start to finish I was treated with such professional and preferential treatment. I was able to schedule an estimate immediately and Tony and the gang were able to take my auto right then. I was kept apprised of the state of repair by frequent emails and even received a personal phone call on the Friday before a holiday letting me know the status. I can't express enough how well I was treated. Thanks to the whole gang. I definitely will be a repeat customer.
MD - 1047 Maryland Rt 3 N, Gambrills - 6/10/16
The front office staff is fantastic
MD - 7706 Race Rd, Jessup - 6/10/16
Unbelievable the customer service! The entire team (and I do mean team) all seemed dedicated to ensuring my total satisfaction. I highly recommend Gerber for any and all auto collision and repair work. Thanks for the experience.
MD - 7706 Race Rd, Jessup - 6/10/16
This shop has repaired 2 of my vehicles and done an EXCELLENT job. I highly recommend them to anyone in need of auto body work/glass repair. Thanks again and keep rendering great services. PS- Customer service was AWESOME also. They kept me informed through every stage of my vehicle repairs.
MD - 19560 Frederick Rd, Germantown - 6/9/16
Only accident I have had in 30 years and can this process was absolutely fabulous! From the moment I walked in, rental car delivery, detailed process throughout the repairs, pictures of vehicle during repairs and final pickup was flawless. When you use your insurance for the first time and the experience service like this I can help but tell everyone how well I was treated at Gerber Collision. Courtney, Harry and Larry were 100% professional. I will recommend all my friends and customers to you from now on.
MD - 1047 Maryland Rt 3 N, Gambrills - 6/9/16
very happy with all people involved with the repair of my car
MD - 19560 Frederick Rd, Germantown - 6/9/16
Car was repaired quickly and efficiently. Staff was very professional.
MD - 8528 Baltimore National Pike, Ellicott City - 6/8/16
Max got my car done on 2 days and I was originally qouted 6. Excellent work my car is back to normal
MD - 3420 Ellicott Center Dr, Ellicott City - 6/8/16
I have never gone a company's website to provide feedback before, but the experience I had at Gerber Collision in Ellicott City on Ellicott Center Drive was so extraordinary that I had to do it. One of my children had a minor incident with the garage door which bent in the front fender of my car just enough that the passenger door would not open. Because the car has a lot of miles on it, I didn't want to spend a lot of money on it, so I went to Gerber and asked what they recommended. Everyone I encountered there was so helpful it was amazing. They not only suggested a very practical solution, but they also addressed the problem while I waited and the charge was incredibly reasonable. My great compliments and gratitude go to to Gail Reed, the estimator, for her very gracious assistance, and particularly to Vince R., the technician, who ... read more
MD - 1047 Maryland Rt 3 N, Gambrills - 6/8/16
Outstanding customer service! Thanks!!!
MD - 1047 Maryland Rt 3 N, Gambrills - 6/6/16
They were efficient and very friendly.
MD - 1047 Maryland Rt 3 N, Gambrills - 6/6/16
As a maintenance professional, who has commanded two aircraft maintenance squadrons in the US Air Force, I am extremely impressed by the team at your Gambrills, Maryland facility. They restored my vehicle both mechanically and cosmetically to a "like new" state. I felt like I was receiving my vehicle back from a vehicle spa. If I need any restoration work done in the future it will be done by the "Gambrills Team". I was kept in the loop every step of the way through vehicle pickup. Gerber can be duly proud of these consummate professionals. THANK YOU for a job well done!
MD - 7706 Race Rd, Jessup - 6/2/16
Excellent service, kept me informed the whole time and work was done before estimated time of completion. The work looks flawless as well.
MD - 9943 Washington Blvd, Laurel - 5/30/16
Extremely friendly staff - Elena and Morgan were the best to work with. GEICO adjuster Brandon explained everything thoroughly - they overdelivered my return date - what was expected to take 1.5 weeks took 1.5 days - simply outstanding! Thank you all for getting my ride back to me quickly.
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