Maryland Feedback
MD - 9943 Washington Blvd, Laurel - 8/1/16
Everyone was kind and helpful to me. Mary was so bright and cheerful., as was the person who took care of me when I brought my car in. The repair people even went the extra mile! Somehow, I had lost the fog light cover in my front grill. I had obtained a new one from Toyota, but didn't know how I'd get it put in place. The repair people did it for me cheerfully. THANK YOU!
MD - 9943 Washington Blvd, Laurel - 7/31/16
SATISFACTORY
MD - 9943 Washington Blvd, Laurel - 7/29/16
Great Customer service by Mary. My insurance company and the other parties insurance played a nice game of keeping me in the dark and not letting me know what was going on with my claim. Thanks to Mary "the check is the mail excuse" had a nice ending. thanks!
MD - 8211 Snouffer School Rd, Gaithersburg - 7/29/16
Outstanding repair job! Great communication and friendly atmosphere. I couldn't be more satisfied with my experience. A+
MD - 7706 Race Rd, Jessup - 7/26/16
Gerber Collision and Glass auto body repairs exceeded all my expectations. The quality repairs showed that Gerber Collision and Glass are committed to excellence.
MD - 7706 Race Rd, Jessup - 7/26/16
The service was superb! This is my second time using Gerber for collision purposes; I would recommend to anyone that is looking for good, fast, and very reliable service please select Gerber!!! Also, very professional and communication (up-dates) is outstanding.
MD - 1047 Maryland Rt 3 N, Gambrills - 7/25/16
Top notch customer service. I received lots of feedback on the progress of my repairs and when I could expect to have my car returned. I did not have the same experience at another repair shop. Subsequently, I will be back should I need any future repairs. Thank you!!
MD - 9943 Washington Blvd, Laurel - 7/25/16
Every accident my car has been in it's been fixed by Gerber Collision & Glass. I find their customer service is outstanding. No matter who greets me they all are respectful, pleasant, upbeat and readily to assist. This time here was the same, I appreciate Amber, Brendan (GEICO) and the other guy my husband spoke to who I failed to remember his name, please charge it to my head and not my heart. I thank you guys so much for taking care of my 2006 Avalon and fixing it to perfection. I appreciate it very much. Wishing you continued success with Gerber Collision and your fabulous customer service.
MD - 9943 Washington Blvd, Laurel - 7/21/16
Good Service.
MD - 9943 Washington Blvd, Laurel - 7/21/16
The service that I received from Gerber Collision and Mary was exceptional from the beginning of the process until the end.
MD - 9943 Washington Blvd, Laurel - 7/21/16
Everyone at the shop was very helpful and kind, but Mary was especially great! She was so nice and helped me get out the door quickly!
MD - 19560 Frederick Rd, Germantown - 7/20/16
Had a great experience at your establishment. My repairs were flawless (first and foremost), everything was done around my work schedule (and I work an hour away from the Germantown location, very helpful!), but most importantly the staff was very helpful, friendly , and knowledgeable (especially the receptionist & mechanic). I would definitely recommend Gerber Collision & Glass to my associates. Thanks a bunch!
MD - 19560 Frederick Rd, Germantown - 7/20/16
Everything done as promised. Car returned extra clean on outside and inside. One problem is that a front floor mat was inadvertently taken and not returned.
MD - 7706 Race Rd, Jessup - 7/20/16
The staff there was top notch and I could not have asked for a better experience.
MD - 1047 Maryland Rt 3 N, Gambrills - 7/20/16
Matt, Elena and the rest of the people working here were superb, committed to the customer and understanding of our situation. They took good care of my car and were on point with the biweekly updates. Very polite and respectful Team!
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