Maryland Feedback

MD - 8211 Snouffer School Rd, Gaithersburg - 9/22/16

I took in my car on Monday and received it back Thursday (original estimate was nine days). She (my car) is all nice and clean. The car rental place went to the wrong location at first (and I had a job interview I needed to get to), Gerber helped make that happen and even asked me how it went when I picked up my car (I was extended a job offer)!

Mindy S

MD - 7706 Race Rd, Jessup - 9/17/16

Ferber was professional from start to finish. Any employee involved in the process was courteous, knowledgeable and professional. My vehicle looks like new! Consider the Goldman family customers for life and we will definitely refer and reccomend! Thanks Gerber :)

Allison G

MD - 7706 Race Rd, Jessup - 9/17/16

My 2013 Sonata I received excellent customer service! (very courteous! ) Both Keli and John kept me informed throughout the entire process which was very appreciated!! The collision team did a fabulous job on repairing my car. Thank you all so much

Michael D

MD - 609 Frederick Rd, Catonsville - 9/16/16

I am happy with the service that I got. They called me every few days to update the progress. Everyone was pleasant and helpful. The work was well done.

Linda M

MD - 7706 Race Rd, Jessup - 9/15/16

I was impressed with the professionalism, courtesy, and efficiency of the staff at Gerber (Jessup, MD). My vehicle was repaired ahead of schedule! Great job!

Thomas W

MD - 1047 Maryland Rt 3 N, Gambrills - 9/12/16

Once again Amy, Matt, Brian, Elaina and the rest of their shop were outstanding. My wife and I couldn't be more pleased with the repairs on our SUV. Thanks also to Rick and Herb. Both were true professionals and a pleasure to deal with. My wife and I will highly recommend the Gerber Gambrills location to all our friends should they ever need glass or collision repair.

Raymond N

MD - 9943 Washington Blvd, Laurel - 9/6/16

As a repeat customer, just like the first time, I was very satisfied with the service rendered. Customer service was excellent and my vehicle was delivered as promised. Eric and Mary were top notch and I would definitely recommend Gerber Collision to my friends. Keep up the great work.

Fredric J

MD - 7706 Race Rd, Jessup - 9/6/16

The service here was great. The repair to my bumper looks great and just like it did before it was damaged. They even got the repair done very quickly. I will definitely use Gerber again IF I happen to need repairs again.

Jesse G

MD - 7706 Race Rd, Jessup - 9/2/16

When I went to pay for the service performed on my car, Kelli, the receptionist(?) was very friendly, accommodating, and helpful.

Jan M

MD - 7706 Race Rd, Jessup - 9/2/16

On August 19, 2016 I brought my Honda 2009 CRV in for body damage repair work to your shop and was provided excellent service from Mr. Kris, Estimator. I was advised by Ms. Kelly on a daily basis of the progress of repair on my vehicle. Your mechanic discovered additional damage which made me feel my vehicle was in good hands and a sense of security. I am highly pleased with the professional manner in which your shop serviced my vehicle and went the extra mile. Such a commitment to great customer service is to be commended, I will recommend Gerber Collision & Glass to anyone who needs Service in the future. Keep up the Good Work, A Satisfied Customer!!!!!!!!!!!!

James A

MD - 1047 Maryland Rt 3 N, Gambrills - 9/1/16

I could not be happier with the service I received at this Gerber Collision. In three days, I had my Hyundai Tucson back looking beautiful. The work was outstanding. The car was clean inside and out. Everyone I had contact with at that Gerber Collision was friendly, polite and helpful. I highly recommend for body work on your vehicles. They have a fantastic working relationship with Enterprise car rental which made everything run so smoothly. Well done.

Judith H

MD - 19560 Frederick Rd, Germantown - 9/1/16

This is the second time we've went to Gerber for collision repair. On both occasions, we have been very pleased. The kept us informed of the progress throughout the process and the end product was perfect. Because of their excellent service, we trusted their capabilities to provide other types of service such as ding repairs. Its good to know that we have an auto body shop that we can rely on for excellent work.

Melanie

MD - 7706 Race Rd, Jessup - 8/31/16

Quality service and the utmost respect for this shop and the people that work there.

Matthew D

MD - 9943 Washington Blvd, Laurel - 8/31/16

Mary, ashleigh, amber and Gary all did a great job keeping me informed of progress. they did a masterful job on the car!!

Cheryl J

MD - 7706 Race Rd, Jessup - 8/31/16

I only came in to get my car's right rear repaired. But I got more than that. From day one when John contacted me, he informed me about everything related to the damage of the car. After all this, it was estimated that my vehicle would be ready to go in about two weeks. It took less than 3 days and Kelly called several times to inform me that my car was ready. Also, John and his crew fixed the scratches/smudges that weren't even part of the claim and they even cleaned the car! They didn't have to but they did it anyway. This is well above and beyond what I expected. Again, I only came in for the external damage. I can only say, "Wow." Thank you to John for going beyond what was necessary and my thanks also to Kelly and Taylor.

Joseph H