Maryland Feedback
MD - 607 Main St, Reisterstown - 7/17/23
It was great working with Gerber. Communication and quality of work was perfect. Mitzi was lovely to work with and answered any questions I had.
MD - 609 Frederick Rd, Catonsville - 6/22/23
Staff very friendly and knowledgeable welcoming any and all questions as well as helpful hints. I will not hesitate in taking my car for any future repairs.
MD - 609 Frederick Rd, Catonsville - 6/12/23
They are awesome. I would definitely come back for their services
MD - 8211 Snouffer School Rd, Gaithersburg - 6/1/23
Overall, the quality and timeliness of service is top notch. Anthony A, a knowledgeable estimator, extended to me outstanding courtesy, personal attention and informed me about the work to be done with competency and clarity. Moreover, the timeliness with which Anthony handled my car repair was impressive and much appreciated. I also extend my appreciation to Ilyana L, superb customer service, handled my rent from Enterprise with aplomb, and informed me with precision about the insurance paper work process; and kept me in the loop throughout. My many thanks to everyone who worked on my car, an obvious all-around competency, resulting in an A+ outcome; the car looks just like new!!!
MD - 19560 Frederick Rd, Germantown - 5/30/23
From the very beginning, start with phone call thru the end picking up my car, they provide the top-notch services. Keeping me update with text message and phone call. The repair was also done earlier than setup date. Excellent111 and big thank you for Ms. Monica M. - you are awesome!!
MD - 19560 Frederick Rd, Germantown - 5/19/23
My car was hit from behind and causing small dents and scratches on the rear bumper. Gave my car to this amazing Estimator, Monica M. who exceeded my expectations: 1) finished the job one week earlier as it took only four working days to get new bumper and fix the dents plus courtesy painting of tiny spots of the four doors' edges (caused by hitting the walls when parked). 2) the cost is less than 3 competitors that I shopped around near my home 3) Ms M. is very friendly and professional. She even texted me to let me know the progress and the completion and sending me pictures of the job being done. I never met such quick, friendly and professional person like her. She is a keeper at Gerber Collision & Glass company.
MD - 8528 Baltimore National Pike, Ellicott City - 4/27/23
Kim and Chrissy have great customer relations and very informative in regards of process of explaining description of what is needed for service. There Great. Will refer my friends.
MD - 19560 Frederick Rd, Germantown - 4/25/23
Had Services done there a few times Always an Amazing Job!! Staff very Patient and Polite JOB WELL DONE!
MD - 609 Frederick Rd, Catonsville - 4/14/23
My experience with Gerber Collision was superb!! Mike assisted me helpfully and I was able to get in and out in record time. My vehicle was handled and repaired exceptionally - "looks almost brand new." I called and spoke with Mike about 1 additional issue about my car and it was taken care of right away. I want to thank Mike, Stefan S & Megan S for your professionalism and timely response in making sure paperwork was processed, payment collected and having my vehicle back in less than a week. Thank You Gerber Collision Team!!
MD - 9943 Washington Blvd, Laurel - 4/8/23
Everyone was awesome! Vehicle was completed a little ahead of schedule. I will surely recommend this location for service. Keep up the smiling faces and great attitudes!
MD - 8211 Snouffer School Rd, Gaithersburg - 3/26/23
10 Stars! Stefanie S : Allstate insurance who is excellent sent me to Gerber Collision and Glass. Everyone there is so nice, helpful, polite and professional. My estimate was thorough and showed everything in detail on the paperwork. My car was done earlier than expected. I like to say thank you to the general manager, Joon B. Anthony, who gave my estimate. Ilyana L, the customer service representative who took care of any of my needs. Alonzo who put my car in front so it would be easier for me to leave which meant a lot. Thank you to all for your time, help and excellent of service. All of you showed that you care about me the customer and how you do your jobs.
MD - 19560 Frederick Rd, Germantown - 3/22/23
The customer service team is great! They assist you as soon as you walk in the door. They are courteous and respectful. They make you feel right at home. The work is done in a highly fashionable manner. The service is great, smooth and straightforward. Great job every time I need assistance.
MD - 7706 Race Rd, Jessup - 3/4/23
Everything was excellent, thanks for making my car look brand new again!
MD - 8528 Baltimore National Pike, Ellicott City - 2/25/23
Excellent customer service. Friendly staff. Scratches on side panel See below
MD - 7706 Race Rd, Jessup - 2/1/23
Great job! Beautiful work!
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