Maryland Feedback
MD - 3420 Ellicott Center Dr, Ellicott City - 10/21/17
5 star
MD - 9943 Washington Blvd, Laurel - 10/20/17
I was very please with the customer service with Perez and the work on my Lexus.
MD - 1047 Maryland Rt 3 N, Gambrills - 10/18/17
Fabulous! Called this morning, John arrived at noon, job done and at a great price (just over half of Safelite's price). For an unplanned event, this could have been highly inconvenient, but turned out to be effortless and inexpensive. And John was pleasnat and professional to boot! What's not to love?
MD - 8528 Baltimore National Pike, Ellicott City - 10/17/17
I brought my new Ford Expedition to Gerber for some paint work and repair after it was vandalized. I selected this particular location based on their wonderful reputation, and from the minute I arrived, I was treated like a king. Tina made sure to go over the estimate and all of the repairs in detail and Chrissy made sure I was scheduled in right away. They assisted in coordinating a rental vehicle and kept me informed of the progress through the entire process. Everyone was always so pleasant and accommodating. When my vehicle was finished, Kim personally inspected my vehicle and made sure it was perfect before releasing it back to me. I have been dealing with body shops for the past 25 years I have have never been more impressed. My Expedition looked like it did when it came off of the showroom floor. I highly recommend this particular ... read more
MD - 7706 Race Rd, Jessup - 10/16/17
This shop is great I actually hate Catonsville. I've tried dealing with them twice. I send all my state cars and personnel cars to jessup location.
MD - 5106 Branchville Rd, College Park - 10/12/17
Environment was clean and welcoming. All the staff were very personable and professional. Timing estimate of work completion was perfect, updated regularly and completed earlier than I expected. Great customer service with good quality work. I will definitely return if I ever have a need to and will always refer family and friends to Gerber of College Par.
MD - 1047 Maryland Rt 3 N, Gambrills - 10/12/17
Customer service was awesome ,nice ,friendly,helpful. I got my car back faster than i thought it take.
MD - 7706 Race Rd, Jessup - 10/11/17
Armani has provided outstanding customer service from my initial phone call to set up my appointment, through the entire process with the insurance, and taking it a step further by calling to make sure my rental was in route to pick me up. He always greets you with a warm, welcoming smile.
MD - 7706 Race Rd, Jessup - 10/10/17
I came in for an assessment of the damages to my car and was greeted with friendly and helpful staff. I definitely made a great choice to bring my vehicle to Gerber.
MD - 9943 Washington Blvd, Laurel - 10/10/17
Everyone was polite and helpful. The Gerber staff in Laurel, MD made the entire process of having my car repaired easy. They kept me informed along the way. Please give them my thanks.
MD - 8528 Baltimore National Pike, Ellicott City - 10/4/17
I was very pleased when I picked up my car. They did a wonderful job fixing it and the car was very clean. It was done in a timely manor and loved the text that was sent to keep you informed with the progress of your car. Employees were very friendly and very helpful. Will definitely recommend Gerber to other people
MD - 7706 Race Rd, Jessup - 10/3/17
I had impecable service while dealing with Gerber Collision. Armani was amazingly courteous and attentive to my questions and concerns. I would definitely recommend this place to family and friends. Thanks..
MD - 9943 Washington Blvd, Laurel - 10/1/17
First time bringing my car to this location per insurance company. The Estimator (Ashleigh) very professional, and repairs done were exceptional. I am very pleased with the service that I received. Thank you.
MD - 609 Frederick Rd, Catonsville - 9/29/17
Had the most amazing experience ever at Gerber Collision and Glass of Catonsville Md. Kelly and Don turned an already stressful situation into an easy "no fuss", "we will handle everything for you" experience. My vehicle damage was quickly and thoroughly assessed and I was contacted right away with a full report and plan of action to get the necessary repairs done and to get me back in the drivers seat ASAP. I was updated regularly and often as to the progress of my vehicle as well as an estimated day of completion. Not only was my vehicle finished AHEAD of schedule but the work done went above and beyond what I was even expecting ! The detail and the workmanship that went into the repairs of my vehicle surpassed even my wildest expectations. Gerber Collision and Glass of Catonsville Md will for sure be our "go ... read more
MD - 7706 Race Rd, Jessup - 9/29/17
Excellent and quick job done on my mutilated back bumper. Everyone was extremely friendly and helpful. Taylor (the adjustor) was knowledgeable and moved me quickly through the process. I hardly waited for anything. We were well pleased.
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