Maryland Feedback
MD - 5106 Branchville Rd, College Park - 6/28/18
I was in a hit and run accident two weeks ago and my insurance recommended Gerber Collison and Glass in my area. The tow truck took my car to the location and left it over night. I went in the mornong and brought thr keys ( because I kept them). I was sore from the accident and a little angry from the hit and run. I was greeted by Don and he immediately did his best to make me feel welcomed. He smiled and had tons of empathy. It really helped because. I was never in an accident like this before and if felt a bit overwhelmed. I was as nice as I could be and the people Jennifer and Ray were helpful as well. Don gave me an estimate of two weeks and 13 days later I had Gracie back! My car was not just fixed but it was CLEAN AND SHINY. This was also very unexpected. The staff was friendly and engaging and also nice. Accidents, insurances ... read more
MD - 5106 Branchville Rd, College Park - 6/26/18
THE BEST!!!!! THANK YOU MATT, REE AND ALL @ THE COLLEGE PARK GERBER. I WAS GIVEN 5 STAR SERVICE FROM BEGINNING TO END AND WILL MAKE SURE TO RECOMMEND THIS SHOP TO EVERYONE I KNOW.
MD - 8528 Baltimore National Pike, Ellicott City - 6/23/18
My car looks as good as new!!!!! I was impressed by the workmanship and the professionalism of Gerber Collision. I will be sure to recommend this body shop to my friends and associates.
MD - 5106 Branchville Rd, College Park - 6/22/18
I would like to thank Rhiannon, Matt, Jennifer,and the entire Gerber Team for their exceptional work. They were attentive and efficient. The vehicle intake took about fifteen minutes (photos, insurance, and contact information). I received frequent email updates and the work was done ahead of schedule and professionally performed. It was like my car was never in an accident. I'd be confident to take my car back if ever necessary and I highly recommend their services!
MD - 8528 Baltimore National Pike, Ellicott City - 6/17/18
Kim was very excited with the service she provided she called me everyday to update me on the service of my car and maintence and help me make decisions regarding my car. This experience was very easy with Kim helping me. If i need anything fixed to my car i was surely bring it back. Thanks again Kim
MD - 5106 Branchville Rd, College Park - 6/15/18
The team at Gerber College Park is great. I had to take my car in after getting hit, and they were so polite and thorough during the whole process. First, Emerson looked at my car and made sure I got into a rental the same day so that I would be safe on the road. Not knowing much about cars, I appreciate that he was looking out for my best interest. During the process I received timely phone calls and updates to my car and they answered all my questions with patience. Even when I went to pick up my car, everyone was very friendly and happy to help. Having repairs done to your car isn't a nice situation to be in, but Gerber made it so painless. I would not hesitate to take my car there again if needed.
MD - 5106 Branchville Rd, College Park - 6/15/18
I was referred to Gerber by my Insurance Company because they are a preferred Body Shop that does high quality work that they stand behind and the Customer Service is hands down the best I have ever experienced dealing with auto repair. I went back to them recently after being rear ended and they impressed me again!!!
MD - 5106 Branchville Rd, College Park - 6/14/18
Don I. help to get my auto repaired so I could return safely to Ohio on the day I needed to return. He was outstandingly helpful and kind. The office ladies were most helpful as I was an out of townee,
MD - 1123 Old North Point Rd, Dundalk - 6/7/18
Car looks brand new.
MD - 609 Frederick Rd, Catonsville - 6/5/18
No long lines to wait. Quote was provided in about 15 minutes. Repair was scheduled and performed in less than one day as planned. Car was even washed and interior cleaned - thank you!
MD - 9943 Washington Blvd, Laurel - 5/31/18
I took my Dodge Ram and they did a great job I'm very happy and satisfied with the work they did to my truck they have great and professional customer service there personal is great they did the work in no time and they keep me updated twice a week of the work being done to my truck!! They made sure my truck was safe to drive again took care of any issue due to the accident I recommend them 120% great work again guys!!!
MD - 5106 Branchville Rd, College Park - 5/31/18
The customer service is great and I was kept informed throughout the repair. The repair was also great and handled promptly at 100% satisfaction.
MD - 5106 Branchville Rd, College Park - 5/28/18
Many thanks and much gratitude to the Gerber Collision Team in College Park, MD. Coordinated/estimated by Lamont C and managed by Matthew C, from start to finish, I was informed weekly via phone and email update(s). Through their dynamic partnership with Rising Sun Motors, they are a great consumer resource for thorough/affordable auto body work and mechanical repair. Courteous and professional, this Gerber Team delivered fully satisfied results - within estimate and before their anticipated due date!
MD - 5106 Branchville Rd, College Park - 5/25/18
Jennifer especially Matt made everything 100% painless. I was thoroughly impressed with the repairs, frequent updates and the staff members friendliness and professionalism. I will be returning in the future!
MD - 3420 Ellicott Center Dr, Ellicott City - 5/18/18
This is my first experience with collision repairs at Gerber and I honestly have to give very high marks for the crew's hospitality, kindness, politeness, understanding and besides being very unassuming they are highly experienced, professional. I cannot but recommend this facility to any prospective future customer. It is all money's worth with promptness in getting the Insurance company lined up and finishing the job in record time and handing over the car in a clean condition. Gail who brought the car and the gentleman who did initial evaluation were great. They are polite and customer oriented.
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