Louisiana Feedback
LA - 2501 Florida St, Mandeville - 8/26/16
Great people. Excellent service. I especially liked the regular updates. They give such a personal touch. Having the enterprise rental right there made it a seamless experience. Such a nice guy there, too! My van was returned in beautiful pristine condition. We had a similar good experience with your Baton Rouge store. Always excellent service! Can't thank you enough.
LA - 2501 Florida St, Mandeville - 7/13/16
We went around and got 3 different quotes and chose Gerber because they agreed to have our body work complete in a week. We needed a fast turn around because we were moving into a new home. I was extremely satisfied with the work and expediency of the repair. I would recommend any of our friends here!
LA - 4047 S Carrollton Ave, New Orleans - 7/12/16
Tim Thomas was my Allstate claims adjuster. He was very professional and efficient. He answered all of my questions and was very punctual with my appointment time. I was very pleased. Jesse S. the customer service representative was EXCELLENT!! She went above and beyond for me and my needs. She made sure I was getting the best care for my car.
LA - 2501 Florida St, Mandeville - 7/5/16
I have had the unfortunate event of requiring your services on 3 occasions. Your Mandeville team ( I dealt with Joy and Ed) is top notch. They go the extra mile informing you every step of the way and making sure you are taken care of. I will continue to use Gerber for years to come (but hopefully not too often). Thank you!!
LA - 500 S Morrison Blvd, Hammond - 7/5/16
Very good job
LA - 2501 Florida St, Mandeville - 6/28/16
Best customer service and care ever. Car was repaired much faster than indicated.
LA - 1601 22nd St, Kenner - 6/21/16
Great job.
LA - 200 Edwards Ave, New Orleans - 6/9/16
Thank you so much! My car was in an accident and had damage to the hood and front of the car. Excellent job! My 2013 car is now "brand new!" Beautifully detailed - which was such an awesome surprise!!! The staff was extremely nice, professional and helpful. You made it all so easy for me! I will definitely recommend you! Thanks again!!
LA - 3621 Lapalco Blvd, Harvey - 6/8/16
I never had a better experience with an auto collision center than I did here... From the very start I noticed the place was clean, well lit, plenty of seating and the employees were extremely friendly and informative. From one customers prospective this is a business that plans to be around for a long time. This was the first time I truly I truly felt like a valuable customer and the service provided more than exceeded my expectations. Special thanks to Daniel for his welcoming demeanor, confidence and remarkable ability reverse time on my car...
LA - 500 S Morrison Blvd, Hammond - 5/7/16
I was surprisingly impress with the workmenship of the body work and the care of getting my truck ready for pick up.
LA - 6137 Siegen Lane, Baton Rouge - 5/4/16
Awesome job!!!!!!
LA - 2501 Florida St, Mandeville - 4/7/16
Its our first time @ Gerber Collision and I was impressed with the friendly and courteous staff. Everyone was very professional. The body work done on my car looks very good. I will be sure to recommend Gerber to family and friends.
LA - 4047 S Carrollton Ave, New Orleans - 3/12/16
I was beyond completely satisfied!! The professionalism, status update emails, entirely helpful customer service, and above all, the work done to my car, was exemplary! I was so happy that the "leftover paint" was used to touch up additional scratches (on my rear bumper) to the point where I cannot tell I've even been hit there! Thank you so very much!! I will relay my delightful experience with Gerber Collision whenever & wherever I can.
LA - 500 S Morrison Blvd, Hammond - 3/7/16
My insurance gave me the names of several repair centers in area. My son-in-law had some repairs done by Gerber and said he was well pleased and highly recommended them. Because I needed no adjuster I just dropped my car off. The staff was very friendly, knowledgable, the repair is excellent, and was done in the timeframe quoted to me. Thank you! I give them 5 stars!
LA - 500 S Morrison Blvd, Hammond - 2/22/16
This is the first time I use a corporate collision repair company to get my car repaired, and I was very pleased with my experience at Gerber. They were very friendly and willing to help. The manager even called me when my car was ready to explain the work that had been done. Their customer relationship management is absolutely outstanding for such a large company. I will definetly reccommend Gerber to my friends, family, and colleagues in the future.
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