Laurel, MD - 9943 Washington Blvd
MD - 9943 Washington Blvd, Laurel - 8/1/15
Only positive auto body repair I have ever had. Took my car in on Wed, had it back by Friday morning. Everyone was a pleasure to deal with. I would use Gerber again for sure!
MD - 9943 Washington Blvd, Laurel - 7/29/15
Gerber Collision did an OUTSTANDING job with my CLS500. When I saw my car after the repairs, all I could say is WOW!!! Pouya A. was extremely professional and knowledgeable. He thoroughly explained what was done to return it to mint condition. Too bad, I could only give you guys 5 stars, because the work definitely deserved 10. Thanks a lot!!! I really appreciate getting me back on the road in style.
MD - 9943 Washington Blvd, Laurel - 7/28/15
I wanna thank all the employees at Gerber for taking care of my car and making it look so good, I also want to thank Pouya for keeping his promise and make sured I was updated during the repair process. Wow
MD - 9943 Washington Blvd, Laurel - 7/27/15
So far so good
MD - 9943 Washington Blvd, Laurel - 7/23/15
Eric, the manager was Amazing. I had my car fixed almost year and half ago and my window wasn't right and I had a problem with it today. I called and was told to come in today and ask for Eric. He was super friendly and fixed everything within an hour. I would say that he puts the Wow in customer service. Thanks Again Eric!!
MD - 9943 Washington Blvd, Laurel - 7/20/15
Awesome Service! They were outstanding in helping me with my claim. Best Gerber Collision in the Maryland area! Thank you Pouya and Eliana! Wow!!!!!
MD - 9943 Washington Blvd, Laurel - 7/14/15
Pouya A. was very professional and thorough while repairing my Honda Civic Si. I am very, very pleased with the outcome of my car and would give 10 stars if it were possible. He made sure to update me as frequent as possible and let me know the true extent of what they were doing to my car. He found safety hazards and made sure to get it covered for me under my insurance. Truly amazing service and end product! I am 110% satisfied with my service and will recommend everyone to take their cars to Gerber Collision and Glass to get fixed by the very talented Pouya A!
MD - 9943 Washington Blvd, Laurel - 7/13/15
Elena in her soft spoken mannerism, makes eye contact as she greets and welcomes each person entering the office. She does not leave customers standing and makes sure each waiting person is being served before starting a new task. I like that and give a WOW rating for her business ethics and attention to customer service. Thank Elena!
MD - 9943 Washington Blvd, Laurel - 7/11/15
WOW! What excellent customer service was rendered by Gerber Estimator, Pouye. I walked the front lot with him as he examined my vehicle and answered lingering questions about the needed repairs and was left with the knowledge that my car was in very capable hands. He was both responsive and knowledgeable, and kept be abreast of the repair status as well. Give my special thanks to this "father-to-be."
MD - 9943 Washington Blvd, Laurel - 7/11/15
"ASHLEY," Gerber representative at the Laurel, Maryland location gave excellent eye contact; was very professional; detailed oriented, courteous, and responsive to all of my inquiries. I appreciate her kind attention to my automotive requirements and the status checks voluntarily offered. She delivered "WOW" Customer Service! Please extend my thanks and appreciation to Ashley for the trust behind the name Gerber!
MD - 9943 Washington Blvd, Laurel - 7/9/15
Excellent service by both Ashley and Pouysa! Their help with this ordeal was fantastic.
MD - 9943 Washington Blvd, Laurel - 7/9/15
"Wow" Elena Great smile, great welcome and very helpful explaining everything very well! I just want to thank the Gerber family, your management team and employees are exceptional! The work on my car was awesome and I am extremely pleased!!! God bless,
MD - 9943 Washington Blvd, Laurel - 7/6/15
Excellent Service!!!
MD - 9943 Washington Blvd, Laurel - 6/25/15
Pouya A. was amazing!!! WOW!!!!!
MD - 9943 Washington Blvd, Laurel - 6/17/15
Excellent job and pouya did a wow job goin over the car with me when my car was completed
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