Kentucky Feedback

KY - 2350 Alexandria Pike, Southgate - 11/29/18

Unexpected delay in repairing my vehicle, but the workers were respectful and apologetic.

Melissa N

KY - 2350 Alexandria Pike, Southgate - 11/8/18

Easy to work with, I appreciate the help with the rental car and working with the insurance agency on payment, repairs done quickly and look fantastic, car was very clean. 5 stars and no complaints.

Katie O

KY - 2350 Alexandria Pike, Southgate - 10/28/18

I was very happy with the service provided by Gerber collision & glass. The staff were friendly, communicative, and very easy to work with. The service job was done quickly and the car looks great!

Devon S

KY - 2350 Alexandria Pike, Southgate - 9/19/18

I was very pleased with the results of my repair. It is almost impossible to tell where the damage was on the rear end of my car. The staff that I communicated with while my car was being repaired could not have been more professional and friendly. The repairs did take a little longer than was originally thought, however some parts had to be special ordered. Would definitely recommend this service center to anyone in need of body repair.

JoAnne H

KY - 2350 Alexandria Pike, Southgate - 8/25/18

Great Service. Can't say enough good things about Nicole C. She was very helpful.

scott h

KY - 2350 Alexandria Pike, Southgate - 8/6/18

Staff and especially Jessica T. was very professional, courteous and went the extra length. Car is looking almost better than when I bought it!

Eleonora F

KY - 2350 Alexandria Pike, Southgate - 7/11/18

High quality repair work finished promptly. You never wish collision repair on anyone, but I would recommend Gerber to my friends/colleagues.

Albert H

KY - 2350 Alexandria Pike, Southgate - 5/4/18

Excellent experience from start to finish. Ryan R. was thorough, courteous, informative. Most importantly, the work done was excellent, we could not be more pleased. Thank you!

Sandra S

KY - 2350 Alexandria Pike, Southgate - 5/4/18

Very impressive...excellent work Special thanks to Ryan R. for great customer service

Jerrie O

KY - 2350 Alexandria Pike, Southgate - 4/18/18

My neighbor recently backed out of her driveway into my back passenger door since my car was parked on the street. She had USAA insurance which took responsibility for my auto repair. They referred Gerber Collision & Glass. I had never worked with you all before, but am so happy I did. The customer service here was outstanding! I had an appointment for the auto repair estimates on Friday, April 13th. I walked in and was greeted with a smile from the front desk. The estimator, Ryan R., was very kind and professional. He explained the process and ensured I would be taken care of. I booked a reservation to have my car door repaired and was out in less than 30 minutes. When I dropped my car off on the day of the reservation, I was happy that there wasn't a lot of paperwork. The rental car showed up immediately after arriving there. The ... next day, the estimator called and said my car was ready! My car looked brand new after being repaired. They even took care of the rust on the very edge of my driver door from buffing the paint out to match with the rest of the car. I'm very impressed and satisfied with the customer service I received from Gerber Collision and Repair. I will definitely be a returning customer. Thank you! read more

Amanda S

KY - 2350 Alexandria Pike, Southgate - 3/16/18

This is the 3rd repair I have had done at this location. Completely satisfied every time

Larry B

KY - 2350 Alexandria Pike, Southgate - 1/14/18

The car looks great, I give Gerber Collision a 5 star rating. I highly recommend Gerber Collision for all of your automobile's needs.

Leslie W

KY - 2350 Alexandria Pike, Southgate - 11/23/16

Randolph was a great employee. Friendly, knowledgeable, and helpful. This guy deserves a raise haha. And the two girls at the front desk were very nice as well.

Brady J