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Jessup, MD - 7706 Race Rd

 

MD - 7706 Race Rd, Jessup - 6/18/16

Very happy with end result of repair. The communication via text during the repair process was excellent and kept us up to date with the progress (amusing too!). We won't hesitate to recommend in the future. Thanks guys for another great job.

Beverley A

MD - 7706 Race Rd, Jessup - 6/17/16

When I dropped off my car it had a long swipe on the side and everyone in the office were very nice and greeted me right away got me on my way in 15 minutes. Taylor very cheerful and updated me via phone/text. When I picked up my car it looked great I didn't have any scratches or swipes on the car the paint job was excellence and my door didn't squeak, they definitely went above and beyond. Thank you Gerber

Denise

MD - 7706 Race Rd, Jessup - 6/16/16

Your employee, Taylor, at Front Desk is an asset to your business. She's the person I dealt with and she kept me apprised of repair progress. Gerber rated 5 stars - job well done and car returned to me one day earlier than estimated.

Mary B

MD - 7706 Race Rd, Jessup - 6/10/16

Unbelievable the customer service! The entire team (and I do mean team) all seemed dedicated to ensuring my total satisfaction. I highly recommend Gerber for any and all auto collision and repair work. Thanks for the experience.

John M

MD - 7706 Race Rd, Jessup - 6/10/16

This shop has repaired 2 of my vehicles and done an EXCELLENT job. I highly recommend them to anyone in need of auto body work/glass repair. Thanks again and keep rendering great services. PS- Customer service was AWESOME also. They kept me informed through every stage of my vehicle repairs.

Troy B

MD - 7706 Race Rd, Jessup - 6/2/16

Excellent service, kept me informed the whole time and work was done before estimated time of completion. The work looks flawless as well.

Luis S

MD - 7706 Race Rd, Jessup - 5/27/16

Over the past 2 years I have had two of my vehicles at Gerber Collision and both times it was very pleasant experience. Most recently I dropped my vehicle off on a Monday and the repairs were done ahead of schedule and I had my car back in less than 1 week. The text messages and phone calls I received were very helpful and overall I would highly recommend Gerber Collision to all my friends and family. Thank You,

Katherine M

MD - 7706 Race Rd, Jessup - 5/19/16

Made the process with USAA very easy! After giving me an estimated time to complete the repairs they finished 5 days early. The staff was very friendly. I will definitely refer my friends to this place!

Michael P

MD - 7706 Race Rd, Jessup - 5/3/16

Taylor was very helpful.

Kathleen L

MD - 7706 Race Rd, Jessup - 4/28/16

No sane individual like auto collisions/accidents and I definitely don't. Neither do I enjoy the process of repair. Usually, it's just an additional inconvenience, but not with Gerber in Jessup for my auto repair. They exemplify everything you would hear from a captivating auto collision commercial.

R S

MD - 7706 Race Rd, Jessup - 4/24/16

Thanks. The repairs to the front end damage made them go away just as we hoped. Don't get us wrong but we hope we never need you again. But, we definitely will recommend you to others.

David D

MD - 7706 Race Rd, Jessup - 4/20/16

I dealt with Kelly from the very beginning. Her cheerful, positive,energenic voice was very reassuring at a time when needed. Everyone bent over backwards to keep me informed of what was going on. I could not have been treated better.

Nick B

MD - 7706 Race Rd, Jessup - 4/19/16

I would like to comment on the outstanding customer service received by Kelly and Taylor of Gerber Collision in Jessup, MD. I have interfaced with countless auto body representatives over my lifetime. Without a doubt, Kelly and Taylor has been the best auto reps I have dealt with in many years. From my first call to them, they was professional and responded to me quickly regarding my auto body repair. They worked well with me to discuss my needs and quickly followed through with me on every move. Everything they did was honest, straight forward and delivered on my expectations, right through to the delivery of my vehicle as well as subsequent follow-up to ensure I was a happy customer. I sincerely hope Gerber Collision will work to hire employees like Kelly and Taylor to represent their excellence.

Kamilah B

MD - 7706 Race Rd, Jessup - 4/11/16

Great customer service from Kelly and Taylor!

Endrea

MD - 7706 Race Rd, Jessup - 4/9/16

The ladies at the front desk are very outgoing and both deserve a raise. Kelly, , was on her way to a doctors appointment Friday & offered to move my vehicle before leaving & it was past time for her to go.

Tryphena E

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