Indiana Feedback

IN - 3790 Grant St, Gary - 12/27/24

Prompt to reach out about delays out of the shops control

James E

IN - 620 Ave of Autos, Ft Wayne - 12/24/24

Very efficient. Angle went out of his way to get my auto in & the work was completed ahead of schedule. Very pleased

Diane P

IN - 1020 E Main St, Greenfield - 12/23/24

Everyone that was involved staff wise were very diligent kind. I was updated each time there is new information and received my vehicle in a timely fashion. My insurance wasn't involved so to be a claimant and to have this much success was great!

Taylar P

IN - 1301 E 60th St, Anderson - 12/20/24

They were really great at working with me and keeping me updated on everything happening with my vehicle. I will definitely be recommending them to everyone.

Cheri M

IN - 3790 Grant St, Gary - 12/20/24

Service was very good. I'm very satisfied with my vehicle.

Yolanda H

IN - 8600 Ruffian Ln, Newburgh - 12/19/24

Answered all my questions was very helpful, and friendly.. Finish the work ahead of schedule, the work looks exceptional and is guaranteed for life. Car was returned clean. Everything that was on the proposal was completed with new parts and the paint looks like new.. I'm very particular and was worried they may cut corners, all for nothing they did everything proposed and then some. I would use them again.

Lanny

IN - 3790 Grant St, Gary - 12/19/24

So I'm well pleased with the work that Gerber has done for me and I would recommend them to friends and family

Valla J

IN - 1211 N Wayne St, Angola - 12/13/24

Good to work with. Great first experience

Jeffrey B

IN - 3790 Grant St, Gary - 12/10/24

The guys did a great job.

Denise M

IN - 244 Melton Rd, Chesterton - 12/10/24

First and foremost, everyone employed at this establishment is WONDERFUL and made the entire process as smooth as possible. I brought in my car after someone hit it in a parking lot while I was at work. I was so worried about the whole process of everything, given that I'm a young woman who knows nothing about cars, but the staff was so welcoming and explanatory that the worry washed right away. Emily, the woman who corresponded with me through emails and did my original intake, is a godsend. I couldn't get through to state farm and she got on the line and fixed everything effortlessly. She was so nice throughout the entire process and I appreciate her endlessly. Always responded to any questions or concerns promptly, above all customer service. Joe, the gentleman who ran my estimate, was so pleasant and explanatory as well with the ... continuous updates on my vehicle. Bill, the gentleman who drove me over to enterprise after intake, is such a kind soul who did a FANTASTIC job cleaning my mess of a car, wow! Tim, the gentleman who worked on my car, did an EXEMPLARY job. When I first came out to see the vehicle at pick up, it looked brand new! You cannot even tell it was in an accident. Of course, a big shout out to Ron as well for his oversight and his welcoming customer service. I am so beyond grateful for the generosity and care this team has taken in getting this resolved for me. If I could, I'd give everyone single one of them a raise for their dedication and hard work. I highly urge any upper management to take their hard work and exemplary customer service into consideration towards their compensation. From a young woman who knows absolutely nothing about cars, I was never made to feel lesser than or an inconvenience. I truly appreciate this shop and will recommend highly to any friends or colleagues. Have a wonderful holiday season and continue to be great. read more

Courtney K

IN - 244 Melton Rd, Chesterton - 12/5/24

I wanted to pass on and thank you on the exceptional and professional service provided. The overall team - fantastic. Emily was extraordinarily accommodating, friendly and professional !! Thank you !!

johannes b

IN - 3790 Grant St, Gary - 11/29/24

Love them, they did a great job!!

Dasaray J

IN - 490 - 45th St, Munster - 11/29/24

The repair makes the truck look brand new again. So happy we went to Munster Gerber and requested Mark Smith to perform the work! Thank you!

David S

IN - 418 Kentucky Dr, Kokomo - 11/28/24

Great communication throughout. Overall a great experience with Gerber in Kokomo Indiana

Darryl S

IN - 3790 Grant St, Gary - 11/27/24

They Did a awesome job ????????????

Sabrina H