Illinois Feedback

IL - 3425 N Halsted St, Chicago - 2/22/24

Our car looks beautiful! A special shout-out for Chris, our customer service rep. Unfortunately, more damage was found after the mechanics started working on our vehicle. Chris sent multiple texts and made multiple phone calls to ensure I was well-informed and to answer any questions. Chris also took the extra steps to accelerate our car's completion as I needed it to go out of town. It truly was excellent customer service from the start to the finish!

Teri C

IL - 2360 Ogden Ave, Downers Grove - 2/17/24

Great customer service at Gerber Collision and Glass. They are very prompt with their service.

Biljana S

IL - 819 Estes Ave, Schaumburg - 2/17/24

Zach and his team have pride in their work. Which is a rare thing these days. The Lady at the front desk Dawn was very helpful and nice. Thanks you again for all your help.

Kenneth S

IL - 1313 N Lake St, Aurora - 2/17/24

Everyone was helpful and worked to get my car fixed as soon as possible. It took a little longer that I'd hoped, but it was the parts suppliers that were slow in their delivery. The car looks like nothing ever happened. Everyone was genuinely concerned with my satisfaction. Would I recommend them? Yep!

Mark W

IL - 819 Estes Ave, Schaumburg - 2/17/24

Zach and his team have pride in their work. Which is a rare thing these days. The Lady at the front desk Dawn was very helpful and nice Thank you all again for all you did!

Kenneth S

IL - 20445 Milwaukee Ave, Buffalo Grove - 2/16/24

I had a wonderful experience with Gerber Collision & Glass. Irene K. , my estimator, was incredibly kind and helpful. I am very happy with the work the shop did on my vehicle, and I'd recommend them to anyone looking for repairs.

Tayven

IL - 170 N Appleton Rd, Belvidere - 2/16/24

1-10 score==20 The 2 calls a week to keep our car's progress was a new service which we highly appreciated. The final condition of our returned car was GREAT. We have found OUR body shop.

Alan M

IL - 7902 Forest Hills Rd, Loves Park - 2/13/24

I'm very pleased the truck looks new the side that was repaired. I wish I had the option to buy other headlight out of pocket to match the new one. Other than that will definitely use again.

Tascha S

IL - 11800 Kreutzer Rd, Huntley - 2/10/24

Stopped to repair broken drivers side mirror on GMC. Thanks to Manger and staff for all their help. Very Satisfied

Robert M

IL - 1060 W Huron St, Chicago - 2/9/24

Everything one was so friendly and helpful, from Jennifer the receptionist to Chris who worked on my vehicle. He kept me informed weekly about all updates . They were super fast and got done a week a head of time. So happy to have my baby back(Kia sportage) thanks yall!

Alicia B

IL - 1493 N State Rte 50, Bourbonnais - 2/8/24

Great customer service. I needed my bumper replaced and some body work and my car looks brand new.

Elizabeth D

IL - 819 Estes Ave, Schaumburg - 2/8/24

Excellent service. Everyone was professional, friendly and very helpful. The job they did looks great. I talked with Dawn, Zachery and Mark and they all answered my questions and concern. I will us Gerber Collisions again if needed.

Susan C

IL - 1904 Lehigh Ave, Glenview - 2/7/24

Luis and every person I dealt with were extremely helpful and efficient. Luis, especially, helped me calm myself, assured me that my car could be repaired perfectly, and was truthful in timing and quality of work. My car (an SUV) was perfect; absolutely no sign of damage and the paint work was phenomenal. I'm so happy I went to Gerber--and got Luis!

Cheryl B

IL - 20338 N Rand Rd, Palatine - 2/6/24

The car, once returned, was professionally cleaned and completed to my expectations. Although delayed a bit to painting time frame, my Chrysler 300 looked brand new. I appreciated the effort , but the time to complete and some of the messaging as to status needs to improve a bit. I do rate the service 5 stars and I would definitely refer others to this store. This is my second car repaired at this location and very satisfied with the service. Thank you !

Frank L

IL - 21319 Central Ave, Matteson - 2/5/24

Staff was very friendly and knowledgeable. My window was broken and they put crash tape on for me and vacuum out the glass until they were able to fix my car. Once I brought my car in after the parts arrive my car was finished before the time they quoted me. I would like to thank Gerber Class for taking car of my car. I will recommend your company to my friends and family.

Corinne T