Germantown, MD - 19560 Frederick Rd

MD - 19560 Frederick Rd, Germantown - 8/30/14

Good customer service. Everything is well done. Good attention. Definitely come back again when there is an opportunity. Friends and family will recommend.

Luis L

MD - 19560 Frederick Rd, Germantown - 8/30/14

Awesome!! People were fabulous and they kept me updated 100% of the time! Car looks great, they even vacuumed it!! Nice touch!

Dana G

MD - 19560 Frederick Rd, Germantown - 8/29/14

GM Mr. Harry J. and his team did give our car an excellent service which we have not received from any other repair companies before. Harry took our request seriously and made sure the service is done at our 100% satisfaction. Our car was delivered earlier than expected. The car looks so shining and so clean after painting and repair. Harry and his team made sure we understood every aspects that were repaired or replaced. The price is reasonable and the quality is great. My husband and I decided to marketing Harry's shop to our friends and we definately will come back if our car is broken, We went to Kenwood repair shop before which is cross Harry's shop. We have a clear comparison with different services. It is not easy to find a repair place as Harry's shop in this area. We wish we had come here much earlier.

jing c

MD - 19560 Frederick Rd, Germantown - 8/22/14

The experience from the beginning to the end was painless and fabulous. All of the workers were courteous, very nice people. I will be back for sure! I recommend this company for anyone in need of a car repair.

Natalie J

MD - 19560 Frederick Rd, Germantown - 8/21/14

Great staff, great customer service, great work, very pleased with the repair done to my car. Happy with the service I received from my initial call to delivery of my vehicle. Thank you so much for such great service, it's been a breathe of fresh air to see a company go out of it's way to do what has always worked in business and that is great service.

Jose V

MD - 19560 Frederick Rd, Germantown - 8/17/14

Great customer service. Repairs done quickly and the work was well done.

Katherine H

MD - 19560 Frederick Rd, Germantown - 8/16/14

Very friendly staff. Definitely the best after accident car repairing experience I have had. Special thanks to Mrs. M. and Mr. A. :-) for answering every question I had.

Willfrank T

MD - 19560 Frederick Rd, Germantown - 8/8/14

Very professional and excellent repair quality

Shane S

MD - 19560 Frederick Rd, Germantown - 8/8/14

Great service, love the online feedback. Customer service team is just remarkable. I totally trust and will refer my family, friends and neighbors.

Moises P

MD - 19560 Frederick Rd, Germantown - 8/6/14

With four teenagers...we have had the privilege of bringing multiple foreign cars, to Gerber Collision in Germantown. Every time we are amazed at the customer service; keeping in touch with progress emails and pictures, and the customer service team is just as remarkable. The quality of workmanship is well above what we had experienced in the past at dealerships. Harry Jardin knows the business backwards and forwards. We totally trust and have referred multiple friends and neighbors here, and they have all been very impressed too!

Holly T

MD - 19560 Frederick Rd, Germantown - 8/5/14

Great service, loved the online feedback. I was able to keep tabs of the status of my car via email,text, and phone. Very thorough. My car was done 3 days earlier than the estimated time, very impressed! Thanks for your great service, my car looks better than before!

Kathleen A

MD - 19560 Frederick Rd, Germantown - 8/1/14

Excellent customer care and body work.

Dan M

MD - 19560 Frederick Rd, Germantown - 7/31/14

The staff at the Germantown location were great!!! The ladies that answered the phone, to lead service guy to the guys who worked on my car were helpful and were beyond to make sure my truck was great and worked well. I will send everyone I know to this location!!!!

Mel G

MD - 19560 Frederick Rd, Germantown - 7/28/14

Staff was very professional and kept me informed as to the status of my car repairs were done correctly and they were able to deliver the car a day early

David P

MD - 19560 Frederick Rd, Germantown - 7/16/14

Harry was absolutely awesome!!!!!

Jill M