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Fayetteville, NC - 3506 Bragg Blvd
NC - 3506 Bragg Blvd, Fayetteville - 11/20/14
Gerber Collision has done a marvelous job in repairing my car in a timely manner. The work was excellent. And customer service was definitely friendly. I would definitely refer others if needed.
NC - 3506 Bragg Blvd, Fayetteville - 11/19/14
Quick, professional and courtesy service, can't ask for much more.
NC - 3506 Bragg Blvd, Fayetteville - 11/18/14
I couldn't be happier with the service I received at the 3506 Bragg Blvd location! My Chevrolet SUV had damage from front to back. It was returned to me, looking just like the day I purchased it. I would like to recognize everyone involved in the repair process: NATE, JASON & TYLER from the paint dept; GREG the tech who worked on my vehicle; TRAN who ran production; JOSH who ordered the parts; ERIC the detailer who cleaned my vehicle; DEANNA the CSR I spoke with each time I phoned and JENNIFER the estimator who completed a thorough estimate of my vehicle and kept me informed throughout the entire process! I will definitely tell everyone I know in the Fayetteville area to take their vehicle to the 3506 Bragg Blvd. Gerber!
NC - 3506 Bragg Blvd, Fayetteville - 11/17/14
Best experience I've encountered in a body repair shop!! Awesome staff,and excellent customer service!! Very fast on getting your car fixed and back on the road!!
NC - 3506 Bragg Blvd, Fayetteville - 11/12/14
I want to say that Jennifer and staff were very an professional, keeping me informed on everything that was going on with my vehicle. Keep up the excellent customer service skill. Thumbs up, for a job well done.
NC - 3506 Bragg Blvd, Fayetteville - 11/10/14
Excellent service.. I would highly recommend the company for anyone that needs auto body service. This should be a model for all businesses. I am very pleased with the service provided by Jennifer and the entire crew at Gerber!
NC - 3506 Bragg Blvd, Fayetteville - 10/26/14
Service was excellent.
NC - 3506 Bragg Blvd, Fayetteville - 10/24/14
Jennifer W., the estimator from Gerber Collision & Glass was very professional with a pleasing personality. She made me feel that my vehicle was in good hands. I am very pleased with the finished work on my vehicle repair and with the warm, welcome and friendly atmosphere at Gerber. I would definitely recommend them very highly to anyone needing vehicle body work.
NC - 3506 Bragg Blvd, Fayetteville - 10/24/14
I appreciate the professional and friendly service. I will recommend your shop to everyone. Jennifer W. was awesome! Thank you! They are all 5 star!
NC - 3506 Bragg Blvd, Fayetteville - 10/19/14
THE SERVICE I RECEIVED AT GERBER COLLISION WAS AWESOME! THE DAMAGES WERE REPAIRED TIMELY AND THE SERVICE BY ALL WAS EXCEPTIONAL! I APPRECIATE ALL FOR MAKING THIS SUCH A POSITIVE EXPERIENCE. THANKS!
NC - 3506 Bragg Blvd, Fayetteville - 9/30/14
This is a great crew. From Amy at the front desk to Jennifer the estimator, everyone is genuinely concerned about me - the customer. When I brought the car in, I had many concerns because an automobile is a large expense. However, they were quick to calm my concerns. When I called periodically to check on the progress, they were very prompt to answer the phone and if they didn't know the answers to my questions, they found out. I will always bring my car to this shop and recommend to anyone I speak to that they should do the same. Thanks again for your great service.
NC - 3506 Bragg Blvd, Fayetteville - 9/30/14
Very professional and treated me like I was the only customer! Hope I do not need to again, but Gerber would be my first choice if needed.
NC - 3506 Bragg Blvd, Fayetteville - 9/23/14
I would like to thank all the people that were involved in the repairs, body work, paint on my 2014 GMC Truck. The truck was damaged extensively in an accident and they made it like new again. I'm impressed with their work. I also want to say Thanks to Jennifer Ward for all her hard work in making this experience more tolerable while the repairs were made. She kept me informed every week on the status of repairs. She was always professional and willing to take the time to share details of what was being done. She truly loves her job and strives to make sure all her customers are 100% satisfied. I would recommend Gerber to anyone needing paint and body work. Note: To Jennifers Supervisor/management-Please consider well desreved promotion/ raise for Jennifer W.
NC - 3506 Bragg Blvd, Fayetteville - 9/19/14
I was updated daily with information on my vehicle, repairs came back awesome and have had no issues. Everything looks great and clean.
NC - 3506 Bragg Blvd, Fayetteville - 8/29/14
Jennifer W. was excellent in her provision of customer service. She was very professional, courteous and in seem very knowledgeable about the auto body repair craft and even provided some valuable insight as to the workings of the insurance company. Becuse of her responsiveness and willingness to address my concerns, I personally felt it saved me a lot of grief and headache that I might otherwise have had in not being provided the correct information. Because of Ms. Ward's efforts to ensure quality services in a timely manner without inconvenience, I would definitely recommend Gerber to a friend or family member in need of your services. Although I would try to avoid any mishap that would warrant auto body repair services in the future, I would certainly return to Gerber should the need ever arise.
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