Durham, NC - 1426 S Miami Blvd

NC - 1426 S Miami Blvd, Durham - 8/7/14

Great service and communication. Mona was awesome

Gary W

NC - 1426 S Miami Blvd, Durham - 7/28/14

They did a great job on my 07 silverado they were very professional and treated my wife and I great. Everyone that works there are great. Thank you for everything you did. It really means a lot cause I love my truck. Thank you.

James O

NC - 1426 S Miami Blvd, Durham - 7/27/14

The service is really good. But when you go for dropping the car you are treated like a god and when you go to pick it you are just like any other road side hunger man. She commits too many things at the drop but you only receive just the service.

Satendra M

NC - 1426 S Miami Blvd, Durham - 7/22/14

very good - professional service

Elzbieta

NC - 1426 S Miami Blvd, Durham - 7/21/14

Top notch services from Gerber Durham! I had dent on the rear of my Volvo that needed to be taken care of. I brought my car to Gerber collision here in Durham NC and they took care of everything for me. They contacted Enterprise car rental to make sure I was being picked up on the day I was leaving my car for repair. They got and stayed in contact with Liberty Mutual insurance without me having to be involved in any of these communication. They kept me up to date with the progress and I got my car back within a week. The repair is great, it is like the dent never happened. Absolutely painless process, Thanks

Alain P

NC - 1426 S Miami Blvd, Durham - 7/14/14

This is a great place to bring your car for body work, they have great customers services skills and really are about the customers,and will send everyone I know there, thanks to all of you

Darrell L

NC - 1426 S Miami Blvd, Durham - 7/3/14

I was very pleased with the service and work provided by your company. Mrs. Christine D. and Ms. Jessica C. where very friendly, helpful and professional. They are a wonderful testament to your company that is backed up by high quality work standards. Thank you for your time.

Adrian C

NC - 1426 S Miami Blvd, Durham - 7/3/14

Extremely professional, well mannered and caring staff .I was very impressed with the timely (text) status updates and follow up telephone calls. This kind of service is very refreshing ,I would like to take this opportunity to specifically mention Christine D. (Repair Process Manager),she went over and beyond the call of duty to address my issues and give me reassurance about the work to be done on my vehicle . In addition she gave me sound advice to keep my vehicle in "tip top condition". I am very pleased with my car repairs however the stellar customer service was the icing on the cake. I will definitely recommend Gerber collision & glass to my friends and family.

Donovan H

NC - 1426 S Miami Blvd, Durham - 6/27/14

Great job all the way around. Great communication.

Richard O

NC - 1426 S Miami Blvd, Durham - 6/24/14

I can not thank Ric enough for the great service and PATIENCE he had with my claim!! You would think that a radio thief with a broken window would be simple enough. I was given the choice to run around to all of the vendors - dealership auto glass, autoshop( for AC) - or let Gerber handle it. Boy did I choose wisely! I decided to let Gerber handle the whole thing as well as interact with the insurance company. Unfortunately, will all of the hiccups the truck took 3 weeks to get completed but not because of Gerber and who knows how long and how many hours I would have spent dealing with them if I didn't use Gerber. The dealer took forever to say they had the part and then waiting until the day we were to pick it up to say they had the wrong one!! I can go on and on but Ric took care of it all. He informed me of what was going on every step ... of the way. As the weeks went on and the issues with the truck, and the dealer particularly, continued I was EXTREMELY pleased that I choose Ric to handle it. He abstracted me from the noise! Ric was pleasant to talk to, took good care of my truck and made sure that I got her back completed! He even programed my radio to rock stations knowing that my Pink Floyd CD was stolen with the radio! I would definitely recommend Gerber to anyone who will listen as well as direct them straight to Ric. Thank you again! read more

Elizabeth W

NC - 1426 S Miami Blvd, Durham - 6/20/14

The repairs made is nothing less than flawless. Thanks Christine for the excellent customer service. Outstanding work Gerber.

Scott F

NC - 1426 S Miami Blvd, Durham - 6/14/14

Christine was a wonderful help with everything during the entire process of getting my vehicle repaired. She presented everything to where I could understand everything that was going on. I also received updates at every step of the process attached with a picture. I am extremely pleased with the level of customer service she provided. Christine is a valuable asset to the company!

Roger G

NC - 1426 S Miami Blvd, Durham - 6/13/14

From start to finish this shop went the extra mile to guarantee all needs were met. Christine D. flawlessly guided me through the process and it was greatly appreciated. I would recommend to others. Thank you guys, Respectfully,

Michael H

NC - 1426 S Miami Blvd, Durham - 6/11/14

Excellent work and service

William V

NC - 1426 S Miami Blvd, Durham - 5/30/14

Service was awesome from start to finish. Christine went out of her way to make I had a rental right away and was I informed each day about progress.

Courtney B