Durham, NC - 3410 Durham-Chapel Hill Blvd

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/8/24

My car was hit and needed repairs. Gerber was on the approved list of repairers. I would like to give a shout out to Josh and Nancy. Josh kept in touch throughout the entire process. He explained what needed to be repaired and what was repaired. The work was completed days ahead of schedule. Nancy walked me through the administrative side. My vehicle looks great! Thanks Josh, Nancy and Gerber.

Hilda S

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/12/24

This place is amazing! They kept me informed every step of the way and even finished my car 3 days ahead of schedule! Josh was really patient with my million questions and walked me through everything. He did a fantastic job fixing my car! Nancy was really sweet and super helpful getting the rental and making feel completely comfortable! Highly recommend to anyone who needs car repairs!

Sarina P

NC - 3410 Durham-Chapel Hill Blvd, Durham - 1/26/24

I brought my car in after someone hit me while I was parked. Josh and Nancy were great to work with. Nancy at the front desk was always so smiley and pleasant to chat with, and very efficient at scheduling things. Josh was great about explaining what needed to be done, and kept me updated along the way. We ran into a slight hiccup, but Josh was fantastic about resolving it, and I felt very comfortable trusting my car to him. I hope I don't need to return, but if I do, I will do so with confidence that both I and my car will be treated well.

Debbie

NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/22/23

My estimator, Harim, was very helpful and really made the process easy. They did great work. I highly recommend them

Gunnar B

NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/10/22

Thank you for fulfilling you motto....excellent service and work. Personnel were very customer friendly.

eunice C

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/24/22

The center was great. Continuous updates concerning the vehicle. Finished job was excellent. Great experience!

Cynthia L

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/10/21

I had such a great experience getting my trunk lock fixed here. it was my first time going to Gerber's and I have zero regrets. It was a seamless process from getting there to getting my car fixed. People are also really nice as well. My technician was also super nice, really helpful, and very accommodating even though I had called in that morning. Highly recommend!!!

Onome A

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/6/21

Attentive and courteous staff kept us closely apprised of all stages of the extensive repairs done to our 2015 Honda CRV, after we were rear-ended in a heavy rain storm. Front Office, Parts, Body Shop, and Painting were all personable, helpful, and eager to help us. They are all good folks, and Gerber has excellent representatives in each of them. Oh. And by the way. Our car is now beautiful. We're very, very satisfied and appreciative customers.

Heath T

NC - 3410 Durham-Chapel Hill Blvd, Durham - 7/27/21

Great job and very helpful

Gary P

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/18/21

I had the best experience at Gerber! They fixed my door and were so accommodating to same-day car troubles. Definitely made my day after a rough morning at the DMV.

Denisse

NC - 3410 Durham-Chapel Hill Blvd, Durham - 1/17/20

Very happy with results. Very easy to work with. Very accommodating. Like the new car smell and paper floor mat. Very pleased. Would certainly recommend family and friends.

Dan T

NC - 3410 Durham-Chapel Hill Blvd, Durham - 12/1/19

Excellent communication with customer. Excellent service. Excellent work.

Lucy P

NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/18/19

Terrific staff, polite and helpful, repair looks great and they kept me informed via text with regular updates. Also made return of my rental easy by taking care of it themselves - all I had to do was drive up and get in my repaired car!

Jacquelyn C

NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/26/19

Classy company, excellent workmanship, nice folks, costs reasonable and completed ahead of schedule

MARK S

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/15/19

Truck looks like new!

Jose M