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- Cary, NC - 201 Maynard Crossing Ct
Cary, NC - 201 Maynard Crossing Ct
NC - 201 Maynard Crossing Ct, Cary - 3/22/18
The Gerber crew in Cary were great and very accommodating to my service needs. Everyone that I encountered at the shop was nice, professional and thoroughly attended to my service needs. Gail was excellent. She kept me updated on the repair process and her customer service acumen was exceptional.
NC - 201 Maynard Crossing Ct, Cary - 3/22/18
Great professional service from Gail and the rest of the Gerber staff!!!
NC - 201 Maynard Crossing Ct, Cary - 3/17/18
I had my 2014 ford mustang GT repaired at Gerber collision and glass in Cary. Gail the CSR was really helpful scheduling my appointments for the estimate and for getting my car in for repairs. She was super nice and even helped with my insurance. Amanda the writer was very thorough explaining the process on how my car would be repaired and she set the promised date for repairs completed and I got it back much much sooner. I had several questions during the process and I was referred to the production manager Stephen who was very helpful in answering all my questions and explaining some things to me. I really enjoyed having the Gerber team work on my car they returned it to me in like new condition. It actually looks better than it did before my accident. If I ever need repairs done again I will definitely take my car to Gerber collision ... read more
NC - 201 Maynard Crossing Ct, Cary - 3/15/18
Gail is amazing...she got me in at a convenient time for me and it was stress free!
NC - 201 Maynard Crossing Ct, Cary - 3/2/18
Car looks great. Service was good. Communication was excellent.
NC - 201 Maynard Crossing Ct, Cary - 2/28/18
I worked with Elaine and Gail. They were incredibly helpful, patient and thorough. It's always difficult to need these types of repairs and they made the process painless. Thank you so much!
NC - 201 Maynard Crossing Ct, Cary - 2/26/18
Gail and Amanda were awesome to me. I had to contact Gerber because my van was in an accident and between the two of them, I was given clear direction and understanding for my steps during such a trying time. I would like to thank each of them for their excellent customer service. I would definitely come back for their services.
NC - 201 Maynard Crossing Ct, Cary - 2/25/18
Greetings! The Gerber team in Cary was co-operative in the entire collision repair process. The estimator Amanda and front desk employee Gail both kept me updated throughout the process and were friendly, helpful and concerned about the pick up and drop off facilities. I would certainly recommend this shop to others. My heartfelt thanks to the extended team as well for their efforts and service. Thanks and Regards
NC - 201 Maynard Crossing Ct, Cary - 2/12/18
The folks at Gerber were attentive and responsive. They returned my vehicle repaired as close to original as was possible. Gail and Lee kept me updated on the progress of the repair. My family has used them in the past and would recommend them highly.
NC - 201 Maynard Crossing Ct, Cary - 2/7/18
Though my repairs to my car were wonderful, I wanted to give a very heartfelt thank you to Gail who works the front desk. I've been to Gerber twice over the past year and Gail has always been on top of everything, so pleasant and caring. She goes well beyond customer service. I picked up my car before closing yesterday and left my cell phone in the office. I discovered it was missing and called minutes before the office was going to close for the day. Gail not only kept my cell phone safe, but STAYED at the office AFTER CLOSING to wait for me to get there to retrieve my phone. She was so sweet and kind and certainly did not have to do that for me. What a gem you have in Gail. Yes, the repairs to my car were satisfactory, but it's so easy for a company to forget how much the front office staff can make the biggest difference in customer ... read more
NC - 201 Maynard Crossing Ct, Cary - 2/2/18
The team at Gerber in Cary was wonderful to work with. Gail was extremely helpful whenever I gave the front desk a call and my estimator Elaine was great at communicating the progress of my car's repairs! My car looks as good as new!! I would highly recommend Gerber to anyone that needs an auto body repair!
NC - 201 Maynard Crossing Ct, Cary - 1/31/18
Gail is such a great help. Thanks!
NC - 201 Maynard Crossing Ct, Cary - 1/25/18
Gail was absolutely wonderful! She truly went above and beyond to help me solve my problems with insurance and rental, and had a great demeanor and an all-around helpful attitude.
NC - 201 Maynard Crossing Ct, Cary - 1/25/18
Gail was very helpful. Had my paperwork prepared when I arrived! Awesome service!
NC - 201 Maynard Crossing Ct, Cary - 1/22/18
This service is extraordinary. My car was better than before after service, cleaned and fixed, looking new! he employee Gail, was very helpful. She promptly picked up the car, and text me with vehicle details confirming the status of service. She even gave a ride home during the car drop off, always happy to help the customers with empathy! Great care and service at Gerber collision- thank you so much!
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