Pennsylvania Feedback

PA - 153 Pennsylvania 100, Fogelsville - 7/20/14

I can not thank the Gerber team enough at the PA -Fogelsville - 153 Pennsylvania 100 Location for the wonderful customer service and service they did to my car! From the welcoming staff at the Front Desk, to the professionalism of the Manager, and the team who helped make my car look like it was brand new - THANK YOU!! THANK YOU!! THANK YOU!!! I highly recommend this location to anyone in the Lehigh Valley area. Truly an amazing team there!!

Katelyn M

PA - 1000 Meyer Ln, Easton - 7/20/14

very helpful and kept me posted as for the status of my car. I recommend them.

Joe A

PA - 153 Pennsylvania 100, Fogelsville - 7/19/14

Five Stars!!! Great experience working with Gerber Collision. Their staff kept us informed on the progress by phone & email of repairs. Car was done on scheduled day. I would recommend Gerber to anyone in need of collision repairs.

John K

PA - 105 Walnut St, Allentown - 7/17/14

Great customer relationship, very thorough, wonderful repair job, washed the car. It looked brand new. Just the company everyone should use after a devastating accident. Great Service.

Deborah G

PA - 105 Walnut St, Allentown - 7/17/14

Gerber did a wonderful job! I had a lot of hail damage to all panels of my car. They fixed it up beautifully and made sure to call me with any updates. Randy was especially friendly and helpful, he made sure all my needs were taken care of!

Kelsey

PA - 105 Walnut St, Allentown - 7/17/14

I had very good service at this location. Randy was very courteous, professional, and went out of his way to keep me updated with the work being done on my car. The service done on my car was excellent, and I would recommend this location to family and friends.

Sandra V

PA - 1016 Pennsylvania Ave, Pen Argyl - 7/16/14

I can not thank the staff at Gerber in Pen Argyl PA enough. I recently purchased a brand new car. I was stopped in traffic and was hit from behind at 40 mph and then pushed into a truck in the front of me. My car had both front and back end damage. I was freaking out because it's a lease. The staff took great care of me and my car. Not only does it look showroom new.... but they picked up 15 days of a car rental for me. I can't say enough about how happy I am with my beautiful car. THEY ALL ROCK!!!!! If I ever get slammed into again...I will be sure to only use Gerber in Pen Argyl. PS they even cleaned the inside of my car for me :-)

Suzanne T

PA - 153 Pennsylvania 100, Fogelsville - 7/16/14

The folks at Gerber Collision in Fogelsville really went out of their way to make sure my otherwise inconvenient situation was as pleasant as possible. The office staff was great when it came to remembering names and faces, and generally created a friendly "neighborhood" atmosphere whenever possible. I had some concerns following the repair, to which Mike S. addressed and handled very professionally and efficiently. My family will gladly choose Gerber in the future, although we all hope it isn't necessary!

Sean H

PA - 1016 Pennsylvania Ave, Pen Argyl - 7/14/14

Outstanding service. Very courteous, professional. Highly recommend

Diane S

PA - 6650 Chrisphalt Dr, Bath - 7/13/14

Thank you everyone at Gerber that helped fix my car! The service was so quick and such an easy process for me. They already had my rental car waiting there when I went to drop off my car, it was so convinent for me. Also thank you Karl for all your help and for keeping me updated on everything, and always emailing me back right away. At first my mom and I wanted to take my car to our other collision center we have always used for years, but after meeting with Karl I changed my mind and decided to get my car fixed at Gerber. I couldn't be anymore happier with my decision on that. My car looks brand new, they even did a few other touch ups for me that I had mentioned to Karl, and that was very thoughtful. My car was fixed so fast and I was so impressed with that. Karl also took extra time to make sure that if there was any damage under my ... hood, which there was that it would get taken care of. If I ever have to have any other car work done in the near future I will be bringing my car to Gerber in bath. Thank you guys for everything I really appreciate everything you guys have done for me I will definitely refer anyone that I know that needs work done on their car to you guys! You guys rock! Keep up the great customer service! read more

Jessica R

PA - 1016 Pennsylvania Ave, Pen Argyl - 7/9/14

Great body work. Looked almost brand new!

Cassandra

PA - 1000 Meyer Ln, Easton - 7/7/14

I had my car for less than 2 weeks and someone decided to key my vechicle down to the metal- Rich and his team at the Easton location were able to restore it back to its brand new status very quickly.

Beth R

PA - 153 Pennsylvania 100, Fogelsville - 7/5/14

I had an accident with my wifes' 2014 Kia Optima. Though it was minor, I reported it to my insurance company. They made arrangements for Gerber Collision to do the repairs.I was pleasently surpised when a Gerber representative called my to let me know arrangements had been made with a towing company to get my car to them. This was necessary because the car had a flat tire and Kia does not supply a spare tire. I was assured I would get a call from Gerber when our car arrived at their shop. True to their word, I did get a call advising our car had arrived the safely and intact. This was on a Thursday. I was told that they were completely booked with work and the earliest they would be able to look at our car was on the following Monday. Once again, true to their word, they called on Monday to advise they had looked at the car and they had ... to order parts from Kia to do the repair. On Thursday of the same week I got a call from Gerber stating the work was done and all I had to pay them was the deductable on our insurance policy. They would be open until 5 pm and closed the next day due to the 4th of July holiday. My wife works until 6pm so I had no way of getting to Gerber before they closed. The representative I spoke to said it was ok to pay our deductable over the phone with a credit card and our car would be left outside of their shop for us to pick up at our leisure. Overall our experience with Gerber was excellent. All calls from them were very professional. We would recommend them any time someone has a need for a collision company. read more

Richard X

PA - 105 Walnut St, Allentown - 6/30/14

Amazing service, amazing customer service and they are always very nice.

Michelle B

PA - 105 Walnut St, Allentown - 6/30/14

Satisfied

S. T