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Maryland Feedback

 

MD - 9943 Washington Blvd, Laurel - 2/24/14

I was impressed with the quick turnaround. Also a great guy, who's name escaped me, took time to explain the details of the fix. He could tell I found it really interesting. I would of course use Gerber again since you are the folks my insurance company, of 21 years, trusts.

Ron T

MD - 9943 Washington Blvd, Laurel - 2/24/14

The service was outstanding. I was updated everyday on the status of my vehicle. I was also called and asked if I would like to fix minor things on my vehicle. Which was good because I was able to kill two birds with one stone. After receiving my vehicle, I had a minor problem with one of the items, I called and the gerber representative by the name of Al told me I could bring it back right now that they would handle it their and then. Which they did he also followed up to see, if everything was alright after taking it home again. I thought the experience was great and that, the representative represented the company in a professional manner.

Amaka B

MD - 9943 Washington Blvd, Laurel - 2/21/14

They were efficient, helpful, and overall did a good job. I appreciate Alex, he gave me good customer service. I recommend Gerber Collision to anyone.

Elizabeth G

MD - 9943 Washington Blvd, Laurel - 2/21/14

10 for all.

Valerie R

MD - 9943 Washington Blvd, Laurel - 2/21/14

The car was ready many days earlier than expected. The whole process was very easy and convenient. Quick and friendly service.

Aimee H

MD - 9943 Washington Blvd, Laurel - 2/20/14

Great Service!

Vicente T

MD - 9943 Washington Blvd, Laurel - 2/20/14

Great work fast turn around thanks.

Mr J

MD - 9943 Washington Blvd, Laurel - 2/19/14

Great employees and customer service.

Agustus

MD - 9943 Washington Blvd, Laurel - 2/19/14

Excellent customer service! The manager Kim took good care of us and exceeded our expectations! We would recommend this repair shop to all friends and family and if ever needed will use you again!! Thank you so much!

Rosella & Sean C

MD - 9943 Washington Blvd, Laurel - 2/17/14

Everyone was very helpful and easy to deal with. Al B. was very professional and took good care of my car. Thanks!

Leslie

MD - 9943 Washington Blvd, Laurel - 2/16/14

Excellent customer service! Everyone there is friendly like you already know them from somewhere. i never had to go out of my way to call them. The team staff there kept me updated with phone calls and emails about the work that was being done to my truck. i think if I had to take my truck to a body shop again I would definitely take it there to gerber collision .

Juan M

MD - 9943 Washington Blvd, Laurel - 2/14/14

Very impressed! Everything from the services provided to the welcoming staff was awesome. The lady at the front desk were always friendly and professional. They kept me up to date on my vehicle and it's status. Work was completed the day they said it would be, and the work done was above and beyond what I was expecting. Al takes care you every step of the way. I would definitely recommend Gerber collision to anyone who is looking for a quality repair company. Five stars!

Scotty T

MD - 1123 Old North Point Rd, Dundalk - 2/14/14

Outstanding job. I feel certain that the workmanship will eliminate the leak around my door. Ms. Ashley was professional and courteous which was greatly appreciated.

E S

MD - 9943 Washington Blvd, Laurel - 2/10/14

AI B. he was great he is the best .. thank u so much for your help.

Denise H

MD - 9943 Washington Blvd, Laurel - 2/8/14

Superb service from Gerber...this is my second time with these great folks because I requested them from my insurance company. Great attention to detail, and explanations all along the way. When the third party replacement bumper was unpacked, the Gerber experts rejected it, and replaced it with an Acura original part. The delay was painless for my family. The car looks as good as when we bought it some seven years ago. Thanks.

J.O. M

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